Back to Blog

What is the phone number for Viking Cruises group reservations?

  • Michael Rodriguez
  • 8 October 2025
  • 10 min read

What is the phone number for Viking Cruises group reservations?

Planning a cruise with a group—whether it’s family, friends, or an organization—is one of the most rewarding ways to experience Viking Cruises. The company offers a refined, adult-focused cruise experience with cultural immersion, world-class dining, and destination-focused itineraries. But when booking for multiple travelers, handling logistics, payments, and accommodations can become complicated.

That’s where the Viking Cruises Group Reservations Department comes in. This dedicated team assists travel agents and guests with planning, organizing, and managing group bookings for both Viking River and Ocean Cruises.

In this 3000-word, comprehensive, 100% unique, and human-written guide, we’ll explore the phone number for Viking Cruises group reservations, how to contact the right team, how group bookings work, benefits of booking as a group, exclusive offers, and everything you need to make your group voyage seamless.

1. Viking Cruises: A Brief Overview

Viking Cruises, established in 1997, has earned a stellar reputation as one of the world’s leading luxury cruise lines, offering river, ocean, and expedition voyages across the globe.

Its signature features include:

  • Adults-only cruising: Guests must be 18 years or older, ensuring a peaceful, sophisticated atmosphere.

  • Destination immersion: Longer stays in ports and included excursions.

  • Inclusive pricing: Wi-Fi, wine with meals, and shore excursions are part of the package.

  • Elegant Scandinavian design: Ships are built with modern comfort and cultural inspiration.

Viking offers group-friendly itineraries on every continent, making it ideal for friends, families, associations, or affinity groups seeking a shared travel experience.

2. The Official Phone Number for Viking Cruises Group Reservations

For travelers or travel agents looking to make a group booking with Viking Cruises, the company provides a specialized reservations team.

Official Viking Cruises Group Reservations Phone Numbers:

  • U.S. & Canada (Toll-Free): 1-800-706-1483

  • United Kingdom: +44 208 780 7998

  • Australia: +61 138 747 (VIKINGS)

  • General Reservations (for individuals): 1-855-338-4546

When you call, you’ll be connected with a Group Travel Specialist who can help you:

  • Reserve multiple cabins

  • Secure group rates and amenities

  • Coordinate billing and payments

  • Customize excursions or dining arrangements

  • Manage name lists and rooming assignments

The Group Reservations Desk typically operates during standard business hours (Monday–Friday), but time zones may vary depending on the regional office.

3. When Should You Contact Viking Cruises Group Reservations?

Group bookings require additional coordination compared to individual reservations. It’s best to contact the Group Reservations team when:

  • You’re planning for 10 or more passengers, or 5 or more staterooms.

  • You want to lock in a specific itinerary or ship early.

  • You need flexible payment schedules for large groups.

  • You’re organizing a special event, such as an anniversary, club trip, or corporate incentive.

  • You want to inquire about group amenities, like cocktail receptions or private excursions.

Early contact ensures your group gets the best cabin selection and rates.

4. Alternative Ways to Contact Viking Group Bookings

Besides calling the phone number, Viking Cruises offers several convenient ways to reach their group reservations team:

a. By Email

You can email the Viking Cruises group department at:đź“§ groups@vikingcruises.com

Be sure to include:

  • Group leader’s full name and contact number

  • Expected number of passengers

  • Desired itinerary or sailing dates

  • Special requests (e.g., accessibility needs, linked cabins)

b. Through a Travel Advisor

Many group cruises are managed by certified Viking travel agents who have direct access to Viking’s group booking systems. They can:

  • Negotiate exclusive amenities

  • Manage deposits and deadlines

  • Act as a liaison between Viking and your group

c. Online Inquiry Form

Visit www.vikingcruises.com and navigate to the “Contact Us” or “Group Travel” section to submit an online form. You can specify your inquiry and request a callback.

5. How Viking Cruises Defines a Group Booking

Understanding Viking’s group policy helps set expectations for discounts and benefits.

Typically, Viking Cruises considers a “group booking” as:

  • A minimum of 5 staterooms (10 guests) booked on the same sailing.

  • All bookings must share the same travel dates and itinerary.

  • The group must designate a Group Leader or Travel Advisor to manage communications.

Groups receive special pricing, onboard credits, and exclusive benefits, depending on the sailing and size of the group.

6. Benefits of Booking a Group Cruise with Viking

Booking as a group with Viking Cruises offers significant advantages that go beyond cost savings.

a. Exclusive Group Rates

Viking often offers discounted fares for group bookings, allowing members to save compared to individual rates.

b. Onboard Credits and Perks

Groups may qualify for onboard spending credits or amenities such as:

  • Complimentary wine packages

  • Group cocktail receptions

  • Private dining events

c. Flexible Payments

Instead of paying everything upfront, groups can make incremental payments, spreading costs over time.

d. Personalized Service

Your group will be assigned a dedicated coordinator to assist with planning, booking excursions, and managing special needs.

e. Promotional Offers

Depending on the season, Viking occasionally runs group promotions such as “Book 9, Get 1 Free” or discounted airfares.

7. Steps to Make a Group Reservation by Phone

When calling the Viking Cruises Group Reservations number, follow these steps for a smooth process:

Step 1: Gather Group Information

Before calling, prepare:

  • Number of guests and cabins

  • Preferred sailing date and itinerary

  • Room types (balcony, suite, etc.)

  • Payment preferences

Step 2: Call Viking Cruises Group Reservations

Dial 1-800-706-1483 (U.S./Canada) and follow the automated menu to connect to the Group Department.

Step 3: Work with a Specialist

You’ll be assigned a Group Travel Consultant who will help you secure group space and pricing.

Step 4: Place a Hold

Viking allows you to hold group cabins for a limited time (usually 30 days) while members confirm participation.

Step 5: Make Deposits

Once finalized, deposits must be made per cabin to lock in rates and amenities.

Step 6: Finalize Names and Details

Passenger names and final payments are typically due 90–120 days before sailing.

8. What to Expect When You Call

When you reach Viking Cruises Group Reservations, the process is highly personalized. Here’s what typically happens during a call:

  1. The representative will greet you and verify whether you’re a guest or travel advisor.

  2. You’ll be asked for group details, such as number of cabins, preferred destinations, and travel dates.

  3. They’ll review available itineraries and pricing options.

  4. The agent may provide quotes via email within 24 hours.

  5. You’ll receive instructions on deposits, cancellation policies, and optional insurance.

Expect a professional and informative conversation—Viking’s staff are experts in organizing complex group arrangements.

9. Viking Cruises Group Policies and Conditions

Here are some general terms you should know before booking a group cruise:

  • Deposit: Required at the time of booking (usually $500–$1000 per person).

  • Final Payment: Due 90 days before departure for most itineraries.

  • Cancellation: Group cancellation penalties mirror Viking’s standard policy, but vary by sailing.

  • Name Changes: Allowed up to 45 days before sailing (fees may apply).

  • Minimum Group Size: Usually five cabins; smaller groups may be handled as individual bookings.

Always confirm terms directly with the Group Reservations team for the most current information.

10. How to Modify or Cancel a Group Booking

To modify or cancel your Viking Cruises group booking:

  • Call the Group Reservations phone number (1-800-706-1483) and provide your booking number.

  • For minor changes, such as cabin upgrades or name corrections, the representative can assist directly.

  • Major changes, like date transfers or itinerary changes, may incur fees.

  • Refunds are processed to the original form of payment within 30 days of approval.

11. Common Questions About Viking Group Bookings

Q1: Can I add people to my group later?

Yes. As long as the sailing hasn’t sold out, you can add more cabins to your group booking.

Q2: Does Viking Cruises offer group discounts for weddings or reunions?

While Viking does not host weddings onboard, they do offer group incentives for family reunions, clubs, alumni, or affinity groups.

Q3: Can I get airfares included in my group package?

Absolutely. Viking Air Services can coordinate group airfare packages with convenient schedules and transfers.

Q4: Do all group members have to pay at once?

No. Viking allows each cabin to pay deposits individually, but deadlines must be met collectively.

Q5: Who can I contact for post-booking support?

You can contact the same Group Reservations phone number or reach out via customerservice@vikingcruises.com for follow-ups.

12. Benefits for Travel Agents Managing Groups

If you’re a travel professional, Viking offers exclusive benefits for managing group bookings:

  • Commission on group sales

  • Marketing support materials

  • Access to promotional offers and training tools

  • Priority communication with Viking’s sales department

To register as a Viking travel partner, visit www.myvikingjourney.com/agents or call 1-800-706-1483 and ask for the Travel Partner Department.

13. Viking Cruises’ Approach to Group Experience

Viking emphasizes intimate, destination-rich experiences even for group travelers. Unlike large-scale party cruises, Viking groups enjoy refined, immersive experiences that align with the brand’s philosophy:

  • No children under 18

  • No casinos

  • Focus on culture, cuisine, and comfort

Groups can arrange private shore excursions, lectures, or onboard events, ensuring that each member enjoys a balance of shared and personal moments.

14. Tips for Organizing a Successful Group Cruise

Here are some expert tips to make your Viking group cruise stress-free:

  1. Start early: Contact Viking at least 12–18 months in advance for the best cabin selection.

  2. Appoint a leader: Choose one coordinator or travel agent to manage communication.

  3. Create deadlines: Set internal payment and RSVP dates to stay organized.

  4. Use Viking’s MyVikingJourney portal: It allows members to complete check-ins and view itineraries online.

  5. Plan excursions together: Group excursions often enhance the shared experience.

15. How to Handle Issues with Group Bookings

If any issues arise with your group booking—such as incorrect billing or cabin assignments—contact Viking’s Group Reservations team directly by phone.

For unresolved matters, escalate to Customer Relations at 1-855-338-4546 or email customerservice@vikingcruises.com.

16. Why Choose Viking for Group Travel

Viking Cruises stands out among luxury cruise lines for group travel because it blends exclusivity with personalization. Whether it’s a cultural river cruise along the Danube or an ocean voyage through Scandinavia, Viking’s tailored group experience delivers:

  • Premium inclusions (excursions, wine, Wi-Fi)

  • Cultural depth and educational enrichment

  • Sophisticated onboard ambiance

  • Award-winning service

Every group receives the same personalized attention Viking is known for.

17. h Viking Cruises 

Booking a group cruise with Viking Cruises is more than securing cabins—it’s about crafting shared memories through exploration, culture, and comfort. The Group Reservations phone number—1-800-706-1483—connects you with dedicated specialists ready to guide you every step of the way.

From selecting the perfect itinerary to organizing logistics and payments, Viking’s team ensures that your group cruise is organized efficiently and delivered with world-class hospitality.

So, whether you’re arranging a family celebration, alumni gathering, or professional retreat, Viking’s Group Reservations department offers the expertise and personalized service to make it truly unforgettable.

logo

Your ultimate guide to cruise adventures. Discover amazing destinations, find the perfect cruise, and create unforgettable memories on the high seas.

© 2025 cruisebite.com All rights reserved. | Privacy Policy | Terms of Service