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What is the phone number for Fred. Olsen Cruise Lines group reservations?

  • Michael Rodriguez
  • 24 September 2025
  • 5 min read

What is the phone number for Fred. Olsen Cruise Lines group reservations?

Planning a group cruise with Fred. Olsen Cruise Lines can be an exciting but complex task. Whether organizing a family reunion, corporate retreat, or special celebration, group bookings offer unique opportunities for discounts, special arrangements, and tailored services. Knowing the correct phone number for Fred. Olsen Cruise Lines group reservations and understanding the process is essential for a smooth and successful experience.This comprehensive guide covers everything related to group reservations, including booking procedures, benefits of group travel, tips for coordinating large parties, and how to contact the group reservations team effectivelyBooking a cruise as a group can be significantly more rewarding than individual bookings, offering exclusive discounts, dedicated support, and unique onboard experiences. Fred. Olsen Cruise Lines specializes in creating tailored experiences for group travelers, making it crucial to reach their group reservations team directly.

Calling the official group reservations phone number ensures that your inquiry is handled by knowledgeable staff who understand the nuances of booking multiple cabins, coordinating schedules, and providing personalized advice.

Understanding Group Reservations

Definition of a Group Reservation

A group reservation typically involves eight or more passengers booking together, although some cruises may define group bookings differently. These reservations often allow for flexible cabin arrangements and special onboard accommodations.

Typical Group Sizes

  • Small Groups: 8–15 passengers

  • Medium Groups: 16–30 passengers

  • Large Groups: 30+ passengers or corporate charters

Benefits of Booking as a Group

  • Discounted fares or promotional offers

  • Priority booking for preferred cabins and dining arrangements

  • Dedicated support from group reservations staff

  • Opportunities for customized onboard experiences, such as private events or excursions

Why Contacting Fred. Olsen Group Reservations by Phone Is Important

Personalized Assistance

  • Speaking to a dedicated group reservations agent allows for tailored advice based on your group size and preferences.

Handling Complex Itineraries

  • Coordinating multiple passengers’ travel dates, cabin types, and seating arrangements requires expert handling, which phone communication facilitates.

Ensuring Accuracy and Special Requests

  • Special requests for dietary needs, mobility assistance, or celebration packages can be explained clearly when speaking directly with a group reservations agent.

How to Reach Fred. Olsen Cruise Lines Group Reservations

Official Phone Number

  • The primary phone number for Fred. Olsen Cruise Lines group reservations is: +44 1332 552 512

  • This line connects you directly to the team specialized in group bookings and arrangements.

Operating Hours and Availability

  • The group reservations team is available during business hours, typically Monday to Friday, with specific opening times depending on the office location.

  • Calls outside these hours may be directed to voicemail, with responses provided the next business day.

Alternative Contact Methods

  • Email: Group inquiries can also be submitted via a dedicated email for group bookings.

  • Online Form: Fred. Olsen’s official website provides a group booking request form.

  • Travel Agents: Authorized agents can facilitate group bookings and communicate directly with the cruise line.

Preparing for Your Group Booking Call

Collecting Group Details

  • Passenger names, ages, and special requirements

  • Cabin preferences (single, double, suite)

  • Desired cruise dates and itinerary options

Assigning a Group Leader

  • Designate a point of contact responsible for coordinating the booking and handling communication with Fred. Olsen Cruise Lines.

Budget and Preferences

  • Establish a budget range for cabins and onboard packages

  • Identify special preferences such as dining, excursions, or celebrations

Booking Process for Groups

Initial Inquiry

  • Provide the group size, preferred dates, and cabin requirements to the agent.

  • Discuss any special promotions, discounts, or loyalty benefits available.

Reservation Confirmation

  • The agent will confirm availability and provide a booking reference number.

  • Details of cabin assignments and pricing will be finalized.

Deposits and Payment Options

  • A deposit is usually required to secure the booking.

  • Flexible payment plans may be available for larger groups.

Group Booking Benefits

Discounts and Promotions

  • Groups may receive per-person savings, onboard credits, or complimentary amenities.

Cabin Allocation and Preferences

  • Priority in selecting adjacent or interconnected cabins for ease of coordination.

Onboard Amenities and Packages

  • Options to arrange private dining, group excursions, or celebration packages for large parties.

Managing Your Group Reservation

Updating Passenger Lists

  • Changes in passenger names or numbers must be communicated to the group reservations team.

Special Requirements and Accessibility

  • Ensure requests for mobility assistance, medical needs, or dietary restrictions are submitted early.

Meal Preferences and Dietary Needs

  • Communicate any allergies, vegetarian or vegan preferences, or special requests to the team.

Tips for a Smooth Group Reservation Experience

Communicating Clearly

  • Provide complete and accurate information during the initial call.

  • Keep a record of all correspondence and confirmations.

Early Planning and Booking

  • Begin booking several months in advance to secure preferred cabins and itineraries.

Delegating Responsibilities Within the Group

  • Assign roles such as payment coordinator, activity planner, or contact liaison to streamline communication.

Handling Issues and Changes

Changing Cruise Dates or Cabins

  • Contact the group reservations team immediately to modify arrangements.

Cancellation Policies

  • Understand Fred. Olsen’s group cancellation policies, including potential fees.

Escalating Problems with Group Reservations

  • If issues are not resolved by the initial agent, request to speak with a supervisor or senior group reservations manager.

Frequently Asked Questions

Q1: What is the phone number for Fred. Olsen group reservations?

A: The dedicated phone number is +44 1332 552 512.

Q2: Can I email the group reservations team?

A: Yes, group inquiries can also be submitted via email or the online form on the official website.

Q3: Do group bookings offer discounts?

A: Yes, groups may receive per-person discounts, onboard credits, or complimentary amenities.

Q4: How far in advance should I book a group cruise?

A: Booking several months in advance ensures cabin availability and better planning for special arrangements.

Q5: Who should be the main contact for a group booking?

 A designated group leader or point of contact should coordinate communication with Fred. Olsen Cruise Lines.

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