How can I add a cruise to my Uniworld River Cruises app?

In today’s connected world, cruise travelers expect convenience at their fingertips. Uniworld River Cruises, a luxury river cruise line known for its boutique ships and elegant European itineraries, offers a dedicated mobile app to make your cruise experience even smoother. One of the most common questions guests ask is: “How can I add my cruise to the Uniworld River Cruises app?”

Adding your booking to the Uniworld River Cruises app is not only simple but also opens access to your reservation details, itinerary, onboard services, shore excursions, and more. This comprehensive guide will explain how to add your cruise to the Uniworld River Cruises app, including troubleshooting tips, login requirements, and how to make the most of the app’s features once your cruise is linked.

Whether you’re preparing for a Danube journey or a romantic Seine River cruise, this article will help you navigate the Uniworld mobile app confidently.

Understanding the Uniworld River Cruises App

The Uniworld River Cruises App serves as your digital cruise companion. Designed to enhance your journey, it provides access to pre-cruise information, daily onboard schedules, and communication tools.

Some of its primary functions include:

• Viewing your cruise itinerary and travel documents.

• Checking in online before departure.

• Managing shore excursions and onboard activities.

• Accessing your loyalty account and cruise preferences.

• Receiving real-time notifications and updates.

Before you can enjoy these features, you’ll first need to add your cruise reservation to your account on the app.

Step-by-Step: How to Add a Cruise to the Uniworld River Cruises App

Step 1: Download the Uniworld River Cruises App

Before linking your cruise, ensure that you have downloaded the official Uniworld app.

• For iOS (Apple) users: Visit the App Store and search for “Uniworld River Cruises.”

• For Android users: Visit the Google Play Store and download the same.

Once downloaded, open the app and proceed to the login or account creation page.

Step 2: Create or Log Into Your Uniworld Account

If you already have a Uniworld account (perhaps from booking directly online), use the same credentials to log in.If not, tap “Create Account” and enter:

• Your full name (as it appears on your cruise booking)

• A valid email address

• A strong password

You’ll receive an email confirmation link. Click on it to verify your account before proceeding.

Step 3: Locate Your Uniworld Cruise Booking Information

Before adding your cruise to the app, you’ll need to gather the following details from your booking confirmation email or invoice:

• Booking/Confirmation Number – a unique alphanumeric code identifying your cruise.

• Last Name – must match exactly as entered during booking.

• Departure Date and Ship Name (optional but helpful).

You can find your booking confirmation number in the email from Uniworld or your travel advisor.

Step 4: Add Your Cruise Using the Booking Number

Once logged into the app, go to:Menu → My Cruises → Add a Cruise.

Enter your booking confirmation number and your last name. Tap “Find My Booking.”

If your details match Uniworld’s reservation system, your cruise will automatically appear on your dashboard.

You’ll now see your:

• Cruise itinerary and dates

• Ship name and deck plan

• Shore excursions list

• Pre-cruise and onboard documents

Step 5: Confirm Your Cruise Details

After linking your cruise, review all details to ensure accuracy.Check:

• Departure and arrival ports

• Stateroom category and number

• Guest names and dining preferences

If something seems incorrect, contact Uniworld’s guest services or your travel advisor for correction before your departure date.

Benefits of Adding Your Cruise to the App

Adding your Uniworld cruise to the app offers a range of advantages that streamline your travel experience. Here’s how it enhances every stage of your journey:

1. Access All Cruise Information in One Place

You no longer need to search through emails or printed itineraries. Once linked, your app displays:

• Daily schedule and shore excursions

• Cruise documents (boarding pass, tickets)

• Important announcements and updates

2. Easy Online Check-In

The app allows you to complete check-in ahead of time. You can enter your passport details, travel insurance information, and emergency contact details, reducing paperwork at embarkation.

3. View and Manage Shore Excursions

Browse and pre-book optional shore excursions right within the app. Descriptions include duration, activity level, and cost. You can also review meeting times during the cruise.

4. Real-Time Cruise Updates

Get notifications about:

• Schedule changes

• Port arrival times

• Onboard activities and events

These alerts help ensure you don’t miss any special moments onboard.

5. Loyalty Program Access

If you’re part of Uniworld’s River Heritage Club, you can view your loyalty status, rewards, and points within the app.

6. Seamless Communication Onboard

The app provides a communication portal for guests to receive messages from the crew or fellow passengers during the voyage.

Troubleshooting: When You Can’t Add a Cruise

Sometimes, passengers encounter problems linking their booking to the Uniworld app. Below are common issues and their solutions:

1. Incorrect Booking Number

If your booking number doesn’t match, ensure you’re using the Uniworld confirmation number, not a third-party reference (such as your travel agency’s internal ID).

2. Mismatched Name

Your name must match exactly what appears on your reservation. For example, “Jonathan Smith” will not match if the booking says “Jon Smith.”

3. Multiple Travelers in One Booking

If your travel companion created the Uniworld account, they may already have the reservation linked. Ask them to invite you to view shared booking details within the app.

4. Technical Glitches

If the app fails to load or sync:

• Log out and back in.

• Ensure you have a stable internet connection.

• Update to the latest version of the app.

If problems persist, contact Uniworld’s technical support via email or phone.

Alternative Way to Add or Access Your Cruise

If you’re unable to use the app, you can also view your cruise details online through the Uniworld website:

• Visit www.uniworld.com

• Log in with your account credentials

• Go to “My Bookings”

This mirrors the app’s features, letting you manage your cruise itinerary, documents, and preferences.

How the App Enhances Your Onboard Experience

Once you’ve successfully added your cruise, the app becomes your ultimate onboard guide. Here’s how it works during your voyage:

1. Daily Cruise Schedule

Each morning, you can check the Daily Program on the app — detailing excursion timings, onboard events, and dining hours.

2. Dining Reservations

Although Uniworld’s dining is typically open seating, special events or themed dinners can be booked through the app.

3. Shipboard Communication

The app allows you to message the front desk, concierge, or butler service directly — convenient for room requests or questions.

4. Post-Cruise Feedback

After your journey, you can submit reviews and feedback via the app to share your experience directly with Uniworld’s guest relations.

Data Security and Privacy

Uniworld ensures that the information you share through the app remains secure.The app uses SSL encryption and complies with GDPR standards for international travelers.You can safely store passport data, emergency contacts, and payment methods without worrying about unauthorized access.

Frequently Asked Questions (FAQs)

1. Do I need to book directly with Uniworld to use the app?

No. Even if you booked through a travel agent, you can still add your cruise by using your Uniworld confirmation number.

2. Can I manage multiple bookings in one app?

Yes. If you’re traveling on multiple Uniworld cruises, you can link each reservation under “My Cruises.”

3. Is the app free to use?

Absolutely. The Uniworld River Cruises app is free to download and use both pre-cruise and onboard.

4. Can I use the app offline during the cruise?

Yes, many features — such as your itinerary and documents — are available offline once downloaded. Some updates require Wi-Fi connection.

5. Who do I contact for technical issues?

If the app doesn’t work properly, email info@uniworld.com or contact their guest services team through the website.

Tips for Using the Uniworld App Efficiently

1. Enable Notifications — Stay updated with event reminders and port announcements.

2. Preload Documents Offline — Download your boarding pass and itinerary before boarding.

3. Sync with Calendar — Add excursion times to your phone’s calendar for convenience.

4. Regularly Update the App — Ensure smooth performance by using the latest version.

5. Check Connectivity — Connect to onboard Wi-Fi to access real-time updates.

Post-Cruise Use of the App

Even after disembarkation, the Uniworld app remains useful. You can:

• View past cruise itineraries and photos.

• Manage future bookings.

• Access loyalty rewards and offers.

• Share your experience on social media through integrated tools.

This makes it more than just a pre-cruise or onboard tool — it’s a long-term companion for frequent Uniworld travelers.

Why Adding Your Cruise to the App Matters

Adding your Uniworld River Cruise to the app isn’t merely a technical step — it’s part of creating a seamless, personalized, and stress-free travel experience. From managing reservations and excursions to staying informed in real time, the app simplifies every detail so you can focus on enjoying your luxury river journey.

Uniworld’s app reflects the company’s philosophy: “No request too large, no detail too small.”

Whether you’re exploring the castles of the Rhine or savoring wines along the Douro, having your cruise added to the Uniworld app ensures you’re informed, prepared, and connected every step of the way.

Uniworld River Cruises app 

Adding your cruise to the Uniworld River Cruises app is an essential step to fully unlocking your luxury river cruise experience. The process is simple — download the app, create or log into your account, and link your booking using your confirmation number.

Once your cruise is added, you’ll enjoy access to everything from pre-cruise planning to onboard schedules and post-cruise perks. The app ensures that all your information — from itineraries to shore excursions — is right at your fingertips.

If you face any issues linking your cruise, Uniworld’s support team is always ready to help. With your cruise successfully added to the app, you’ll sail smoothly through your vacation, enjoying all the elegance and service Uniworld is famous for.