For many travelers, a cruise holiday is all about indulgence, relaxation, and convenience. Being able to enjoy food and drinks in your cabin, whether early in the morning or late at night, is one of the luxuries that people expect onboard. Naturally, one of the most common questions among guests booking a Marella cruise is:
“Does Marella Cruises offer 24-hour room service?”
The answer is: Yes, Marella Cruises does provide room service, but it is not free, and menu availability varies depending on the time of day. While some hot and cold items are available round the clock, full meal service is not always 24/7. Instead, passengers enjoy a dedicated room service menu with selected options offered throughout the day and night.
In this comprehensive guide, we will explore how Marella Cruises room service works, including timings, menus, charges, policies, and tips for making the most of in-cabin dining.
Marella Cruises has developed a reputation for all-inclusive cruising. Unlike many cruise lines, Marella includes most food, drinks, and gratuities in the fare. This means that:
You can enjoy all-inclusive dining at buffets, main restaurants, and casual eateries.
Many ships feature specialty dining venues (e.g., Surf & Turf, Kora La, or Umi Sushi) available for an extra cost.
Drinks, including cocktails, beers, wines, and soft drinks, are part of the all-inclusive package.
Room service, however, falls into a different category. While food onboard is included, in-cabin dining via room service usually incurs an additional charge (unless otherwise stated on certain menus).
Yes — Marella Cruises offers room service 24 hours a day, but with conditions:
Daytime & Evening (Approx. 11 am – 10 pm): A broader selection of hot meals, sandwiches, pizzas, and salads is available.
Late Night & Early Morning (Approx. 10 pm – 6 am): The menu is more limited, focusing on lighter bites such as cold sandwiches, snacks, and continental breakfast items.
Breakfast Service: Guests can request continental breakfast via an order card placed outside the cabin the night before. Hot breakfast is not available via room service; for that, guests must visit the buffet or main dining room.
Menus vary slightly by ship, but generally include:
Fresh pastries (croissants, rolls, danishes)
Jams, butter, marmalade, and honey
Fruit juices
Tea or coffee
Cereals and milk
Yoghurts
Club sandwiches and toasted sandwiches
Pizza (margherita, pepperoni, veggie)
Chicken wings or nuggets
Burgers and fries
Salads (Caesar, garden, tuna)
Cheese and crackers
Cold sandwiches (ham, cheese, turkey, vegetarian)
Crisps and packaged snacks
Biscuits or cookies
Fruit bowls
This ensures that no matter the time, guests can find something to eat without leaving their cabin.
Yes. Unlike the main dining options included in the cruise fare, room service carries an additional charge.
Service fee per item: £4–£6 for sandwiches, pizzas, or hot snacks.
Breakfast service: Often complimentary for continental items, but this varies by ship and sailing.
Late-night snacks: May incur a flat delivery charge (£4.95–£5.95 per order).
Specialty drinks (like cocktails, wine, or spirits) ordered via room service are charged separately, even if you have the all-inclusive package, though most standard drinks are included.
Although Marella is an all-inclusive cruise line, room service is treated as a premium convenience. The charge helps manage demand and prevents waste while ensuring delivery staff are compensated.
It also encourages passengers to use the extensive range of included dining venues around the ship, such as:
The Marketplace Buffet – casual dining open from early morning until late evening.
Latitude 53 – the main dining room with waiter service.
Snack Shacks – open-air eateries with grab-and-go meals.
Poolside grills – serving burgers, hot dogs, and wraps.
Thus, room service is positioned as an extra indulgence rather than a standard inclusion.
To better understand Marella’s offering, here’s how it compares:
Royal Caribbean: 24-hour room service available, but with service charges similar to Marella.
P&O Cruises: Offers free continental breakfast, but other room service items carry a small charge.
MSC Cruises: Room service breakfast often included in certain packages, but other meals cost extra.
Virgin Voyages: Room service (“ShipEats”) included at no extra charge.
Marella’s policy is therefore fairly standard in the industry, particularly for value-focused all-inclusive lines.
This depends on your travel style.
You enjoy privacy and don’t want to leave your cabin.
You’re celebrating a special occasion (like breakfast in bed).
You have mobility concerns or want to avoid crowds.
You get late-night cravings after shows or shore excursions.
You’re budget-conscious and want to avoid extra charges.
You prefer the variety of buffets and restaurants onboard.
You don’t mind walking to grab snacks yourself.
Ordering is easy and can be done in multiple ways:
Cabin Phone – Call the room service extension to place an order.
Marella Cruises App (where available) – Some ships allow in-app food ordering.
Order Cards (Breakfast only) – Place the completed card on your cabin door handle before 3 am.
Orders are usually delivered within 20–40 minutes depending on demand.
Plan ahead for breakfast: Use order cards for a stress-free morning.
Bundle orders: If you want snacks, order several items at once to save on delivery fees.
Check your package: Occasionally, Marella promotions may include free room service credits.
Use for special occasions: Anniversaries, honeymoons, or lazy sea days are perfect times to indulge.
Late-night alternative: If you don’t want to pay, visit the buffet instead — it often has extended hours.
Q1: Is room service included in my Marella fare?
No, most items have a service charge, though continental breakfast may be free.
Q2: Can I order room service 24 hours a day?
Yes, but the menu is limited late at night.
Q3: How do I pay for room service?
Charges are added to your onboard account and settled at the end of the cruise.
Q4: Does the all-inclusive drinks package cover room service beverages?
Standard drinks (tea, coffee, soft drinks, house wines, and beers) are included, but some premium options cost extra.
Q5: Can dietary requirements be accommodated?
Yes, Marella caters to special diets, but notify the Special Assistance team in advance.
Sarah, 42 (Leeds): “We ordered breakfast in bed on our anniversary, and it was such a treat. Well worth the small fee.”
James, 56 (Birmingham): “After a late-night show, we ordered pizza and sandwiches. Arrived in under 30 minutes — piping hot!”
Helen, 70 (Glasgow): “I prefer the buffet for variety, but used room service once when I wasn’t feeling well. Very convenient.”
Yes, Marella Cruises does offer room service 24 hours a day, but it’s not included in the standard all-inclusive package. Instead, passengers pay a small delivery charge for items ordered to their cabin. The menu varies depending on the time of day, with full meals available during daytime/evening and lighter snacks at night.
For those seeking convenience, privacy, or a touch of indulgence, Marella’s room service is a valuable option — particularly for special occasions or when you’d prefer not to leave your cabin.
If you’re happy to explore the ship’s included dining venues, you may find that the buffets, grills, and snack stations meet most of your needs without extra cost.
Ultimately, room service on Marella is about choice, flexibility, and convenience — giving guests the freedom to enjoy their holiday in the way that suits them best.