Booking a cruise with MSC Cruises is an exciting step toward an unforgettable vacation. From breathtaking Mediterranean voyages to tropical Caribbean adventures, every detail matters—from the ship to the itinerary, the excursions, and, importantly, the people traveling with you. But life is unpredictable. Maybe a friend can’t join, or you entered a name incorrectly during booking. When this happens, many travelers ask:
“How do I change a name on an MSC Cruises cruise reservation?”
The process of changing a name may seem simple, but because of strict maritime laws, international travel regulations, and MSC Cruises’ internal policies, there are specific rules, fees, and deadlines you need to follow.
In this 3000-word guide, we’ll cover:
Why accurate names matter for cruise reservations
MSC Cruises’ official policy on name changes
Deadlines and restrictions for name corrections
Lead passenger vs. secondary passenger rules
Fly&Cruise (with airfare) complications
Costs and fees involved in name changes
Step-by-step process to change a name
Exceptions and emergency cases
Tips for avoiding issues
Real-world examples
FAQs
By the end, you’ll know exactly how to handle name changes smoothly and avoid last-minute stress before your MSC Cruises vacation.
Unlike a hotel stay, a cruise involves multiple layers of security and logistics:
International Travel – Cruise ships often visit several countries. Passenger names must match passports for immigration checks.
Customs and Security – Passenger manifests are sent to port authorities in advance.
Safety Requirements – Each name must be linked to muster drills and onboard safety systems.
Airline Rules – If flights are bundled, airlines require names to match government-issued IDs exactly.
This is why MSC Cruises takes name accuracy very seriously. Even a minor misspelling could cause problems at boarding.
MSC Cruises allows passenger name changes in certain cases, but policies differ depending on:
Whether it’s the lead passenger or a secondary passenger
How close you are to the sailing date
Whether airfare is included in the booking
Cannot usually be substituted.
If the lead passenger cancels, the booking is often treated as a full cancellation.
Can usually be changed.
Name substitutions are allowed up to a deadline before sailing.
Minor corrections may be free if caught early.
Major corrections may incur a change fee.
90–60 Days Before Departure – Easiest time to make changes. Small fees apply.
59–30 Days Before Departure – Allowed, but fees may be higher.
29–8 Days Before Departure – Still possible for secondary guests, but options are limited.
7 Days or Less Before Departure – Typically not permitted due to finalized passenger manifests.
Airlines rarely allow name changes once tickets are issued.
This means you may need to buy a brand-new flight ticket, which can cost hundreds of dollars.
The cost of a name change depends on your booking type and timing.
Administrative Fee (Cruise Only) – Usually between $50–$100 per passenger.
Fly&Cruise Bookings – Can cost $300+ because airlines often require a new ticket.
Packages with Hotels/Transfers – Additional vendor charges may apply.
Check Your Booking Terms
Look at your confirmation email or invoice for the exact conditions.
Contact the Booking Source
If booked via a travel agent → contact them directly.
If booked directly → call MSC Cruises’ customer service or your regional office.
Provide New Passenger Information
Full legal name (exactly as in passport).
Date of birth, nationality, and passport number.
Pay Applicable Fees
Fees vary depending on booking type and region.
Get Updated Confirmation
Always request a revised invoice with the updated passenger list.
Medical emergencies or family bereavement may allow last-minute changes.
Documentation (doctor’s note, death certificate) may be required.
Small spelling errors may be fixed free of charge if caught early.
Groups may have slightly more flexible substitution policies, depending on negotiated contracts.
Booking With Nicknames – Always use full legal names as they appear on passports.
Delaying Corrections – The later you wait, the more difficult and expensive the change becomes.
Ignoring Flight Rules – Airlines are stricter than cruise lines when it comes to name changes.
Not Reviewing Confirmation – Always check your booking confirmation immediately for errors.
Double-Check Before Submitting – Ensure all names are correct at the time of booking.
Act Quickly – Make corrections as soon as you notice an error.
Book Flights Separately – To avoid airline restrictions, consider booking flights independently.
Get Travel Insurance – Some policies cover cancellation or substitution fees.
Use a Travel Agent – Agents can negotiate exceptions on your behalf.
Secondary passenger replaced 45 days before departure.
Cost: $75 admin fee.
Lead passenger cannot be substituted.
Entire booking must be canceled and rebooked.
Name correction for typo (“Jonh” → “John”).
Fixed free of charge since reported early.
Passenger name changed on cruise, but flight required new ticket.
Extra cost: $350 for airline replacement.
Yes, but only for secondary passengers. Lead passengers cannot be substituted.
Usually up to 7 days before departure, depending on the region.
$50–$100 for cruise-only bookings; higher for Fly&Cruise packages.
Minor spelling errors are often corrected free of charge if caught early.
Some travel insurance policies include coverage for administrative or cancellation fees.