American Queen Voyages was a well known operator of American river cruises, recognized for its paddlewheel ships and itineraries along the Mississippi, Ohio, Tennessee, and Columbia rivers. Travelers often booked their reservations months or even years in advance to secure preferred cabins and routes. But circumstances change, and sometimes passengers needed to transfer their reservation. The question that naturally arose was how much it actually cost to do so.
Transferring a reservation with American Queen Voyages was not always simple. The cost depended heavily on timing, type of transfer, and the fare purchased. In most cases, a transfer was not as easy as handing a ticket to another traveler. Because cruise reservations are tied directly to passenger details for security, immigration, and ticketing purposes, name changes and transfers to another person were highly restricted. Instead, most transfers were treated as rebooking to a new date for the original traveler.
The following sections explore what the costs looked like, what restrictions existed, and what travelers learned from the policies in place before the company ceased operations in 2024.
The actual cost of transferring a reservation with American Queen Voyages depended on three main factors.
Was the transfer to another person or to another date
How close the request was to the scheduled departure
What type of fare had been purchased
American Queen Voyages did not generally permit passengers to transfer their reservation to another person. Unlike concert tickets or simple vouchers, cruise reservations are tied to government identification. Because of this, the cost of transferring a booking to another individual was essentially the same as canceling. The original passenger would cancel and incur cancellation fees, while the new traveler would have to book a separate reservation at prevailing rates.
This meant that for anyone who could not travel, the cost was usually significant. Depending on timing, passengers might forfeit part or even all of their fare.
While name transfers were restricted, moving the same reservation to another date was sometimes possible. These transfers came with varying costs.
Passengers who requested changes well in advance typically faced only a small administrative fee. This might have been deducted from the deposit or added as a separate charge.
At this stage, costs increased. Guests often lost part of their deposit or paid a percentage of the fare to secure a new date.
Close to the sailing date, transfers were treated much like cancellations. The cost was often equal to most or all of the fare, since cabins were difficult to resell last minute.
Passengers who booked discounted or promotional fares had stricter conditions. Some deals specifically excluded transfers altogether. Others allowed transfers only with substantial penalties. For these reservations, the cost of transferring was often equal to the cost of canceling and rebooking.
Groups sometimes operated under slightly different contracts. In certain cases, substitution within a group was allowed, often with a modest fee. In other instances, group reservations followed the same strict rules as individual bookings.
Though rules were strict, American Queen Voyages occasionally made exceptions.
Passengers with valid documentation of health issues sometimes received leniency. Transfers to new dates could be arranged with reduced fees.
Because river cruises depend on water levels, itineraries were occasionally disrupted by flooding or drought. When this happened, transfers to different dates were sometimes offered without cost.
During large scale disruptions such as pandemics or natural disasters, the company relaxed its policies. Passengers were often offered future travel credits rather than absorbing heavy transfer fees.
In 2024, American Queen Voyages ceased operations. After this point, no transfers were possible. All reservations were canceled outright, and passengers were directed to seek refunds through the Federal Maritime Commission bond process. The concept of transfer costs became irrelevant in practice, but the lessons remain useful when comparing policies across other cruise lines.
The experience of American Queen Voyages shows why it is important for travelers to fully understand transfer policies before booking a cruise.
Most cruise lines, like American Queen Voyages, restrict transfers to another person. Passengers should not assume they can simply substitute a friend or family member.
The earlier a transfer request is made, the lower the cost. Acting more than 120 days before departure often keeps costs minimal. Waiting too long raises the financial impact.
Discounted fares often come with strict rules. What seems like a good deal upfront may be costly if plans change.
Insurance can protect against financial loss when unexpected events prevent travel. While it does not make transfers free, it reimburses part or all of the fare in qualifying cases.
Agents can explain policies clearly and sometimes negotiate on behalf of travelers. They help identify fares with greater flexibility, reducing the risk of steep penalties.
Even though American Queen Voyages is no longer operating, its policies are a good guide for what travelers can expect across the industry. Flexibility is rare, and costs rise quickly as departure nears.