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What is the phone number for P&O Cruises group reservations?

  • Michael Rodriguez
  • 18 September 2025
  • 7 min read

What is the phone number for P&O Cruises group reservations?

Cruising with P&O Cruises is a wonderful experience, whether you’re traveling solo, as a couple, with family, or as part of a large group. However, when it comes to group travel—whether it’s for a family reunion, wedding, corporate incentive trip, or club getaway—you’ll need a special booking process.

This is where P&O Cruises group reservations come into play. Booking as a group often comes with unique benefits such as discounts, flexible payment options, and added amenities. But to access these perks and ensure smooth planning, you’ll likely need to contact the P&O Cruises Group Reservations team directly by phone.

So, what is the phone number for P&O Cruises group reservations, and how does the process work? This article gives you a complete guide to contacting P&O Cruises for group bookings, along with tips for maximizing your cruise experience.

What Qualifies as a Group Booking with P&O Cruises?

Before diving into the phone number details, it’s important to understand what qualifies as a group booking.

Group Size Requirements

  • Typically, a group booking starts at 16 passengers (8 cabins), though this can vary depending on the sailing and itinerary.

  • For smaller parties, standard reservations may be more suitable.

Types of Groups That Benefit from Reservations

  • Family reunions

  • Destination weddings

  • Corporate retreats and incentive trips

  • Clubs and hobby groups (book clubs, dance groups, golf clubs)

  • Friends’ getaways

When you qualify as a group, you’ll have access to the dedicated reservations team, who can help tailor the cruise to your needs.

What is the Phone Number for P&O Cruises Group Reservations?

The dedicated phone number for P&O Cruises group reservations allows passengers and travel planners to speak directly with specialists trained in handling group bookings.

📞 P&O Cruises Group Reservations Phone Number (UK): +44 (0)343 373 0111

  • This number connects you to the P&O Cruises Customer Contact Centre, where you can request to be transferred to the Group Reservations Department.

  • Lines are typically open Monday to Friday during business hours (UK time).

  • If you’re calling from outside the UK, international charges may apply.

👉 For those booking via a travel agent, you can also ask your agent to liaise directly with P&O Cruises Group Reservations on your behalf.

Alternative Contact Methods for Group Reservations

While the phone number is the most direct route, P&O Cruises also offers other ways to connect with their Group Reservations team.

1. Via Travel Agent

Many passengers prefer booking groups through ABTA/ATOL-registered travel agents, who have direct access to P&O Cruises’ group booking system.

2. By Email

You can request assistance by email through the Customer Contact Centre, who will forward your query to the group team.

3. Online Enquiry Form

P&O Cruises’ website often provides contact request forms, which you can fill in for group inquiries. A representative will call or email you back.

Why Call the P&O Cruises Group Reservations Phone Number?

So, why is calling the dedicated phone number recommended over standard booking methods?

Benefits of Calling Directly

  1. Tailored Assistance – Group booking specialists can help customize arrangements.

  2. Exclusive Perks – Access to group-only discounts and benefits.

  3. Payment Flexibility – More relaxed payment schedules compared to individual bookings.

  4. Personalized Planning – Coordination of dining times, excursions, and cabin locations.

  5. Faster Resolution – Questions about large bookings are addressed more efficiently over the phone.

Step-by-Step Guide to Booking a Group Cruise

To help you better understand the process, here’s a breakdown of how booking a group cruise with P&O Cruises usually works.

Step 1: Initial Enquiry

  • Call the Group Reservations phone number.

  • Provide details such as number of passengers, preferred sailing date, and itinerary.

Step 2: Quotation

  • The group booking team will create a personalized quote based on your requirements.

  • Discounts or group benefits will be outlined here.

Step 3: Provisional Hold

  • A cabin block may be held under your group name for a limited time while passengers confirm.

Step 4: Deposits and Payments

  • Deposits are required per person.

  • Group bookings often allow staggered payments.

Step 5: Finalization

  • Passenger details, special requests, and dining preferences are confirmed.

  • Tickets and confirmation numbers are issued closer to departure.

Benefits of Booking a Group with P&O Cruises

Booking as a group unlocks several perks that individual bookings don’t always provide.

1. Group Discounts

Large parties may receive discounted fares.

2. Free Cabins or Amenities

Some group bookings qualify for free cabins, onboard credit, or extra perks.

3. Dining and Seating Arrangements

The group team can coordinate dining tables so your party sits together.

4. Private Event Options

Groups may book private venues onboard for events such as weddings or meetings.

5. Simplified Coordination

Centralized booking makes it easier to manage passenger details, payments, and requests.

Tips for Smooth Group Reservations

To maximize your group booking experience:

  1. Book Early – Group cabins sell out quickly.

  2. Nominate a Group Leader – Have one point of contact.

  3. Use a Travel Agent (Optional) – They can help negotiate extras.

  4. Keep Track of Payments – Set deadlines for group members.

  5. Communicate Special Needs – Inform the team of accessibility, dietary, or medical requirements early.

Common Questions About P&O Cruises Group Reservations

1. What is considered a group on P&O Cruises?

Generally, 8 cabins (16 passengers) or more qualifies as a group booking.

2. Do group bookings require larger deposits?

Deposits are typically the same per person but payment flexibility is often greater.

3. Can groups customize their cruise experience?

Yes, the Group Reservations team can arrange dining, excursions, and even private events.

4. Can I still earn loyalty points (Peninsular Club) on a group booking?

Yes, passengers on group bookings still earn loyalty benefits.

5. Is it cheaper to book as a group?

Often, yes. Groups may receive discounts, onboard credit, or free places depending on numbers.

When Should You Call the Group Reservations Number?

The best time to call is when you:

  • Already have a confirmed group size (or approximate number).

  • Are booking 12+ months in advance for peak itineraries.

  • Need custom arrangements such as event space or group excursions.

  • Want to compare a group fare vs individual fare.

What Happens If You Can’t Reach the Group Reservations Team?

If the phone line is busy or unavailable:

  • Call again during off-peak hours (early morning is best).

  • Email customer support and request a call-back.

  • Use a travel agent to handle the booking.

Pros and Cons of Booking via Group Reservations

ProsCons

Access to discounts & perksRequires group size minimum

Personalized assistanceMore complex payment management

Flexibility with cabins & diningGroup leader must coordinate

Potential free cabins or creditsCancellation rules may be stricter

Better for special eventsLimited to group policies

📞 +44 (0)343 373 0111 is the direct line to P&O Cruises, where you can request the Group Reservations Department. This line connects you to the specialists who handle group bookings, ensuring your large party receives all the benefits, perks, and tailored support available.

Booking as a group with P&O Cruises not only makes planning easier but also comes with exclusive advantages, from discounts and onboard credit to coordinated dining and event planning. Whether you’re organizing a family gathering, corporate retreat, or special celebration, calling the group reservations number is the first step toward an unforgettable cruise holiday.

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