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Azamara Cruises offers a luxurious and immersive experience at sea, designed for travelers who appreciate destination-focused voyages and exceptional onboard service. As part of their seamless guest experience, Azamara provides a mobile app that makes managing your cruise easier—from booking excursions to completing online check-in.
If you’ve already completed your check-in but need to make edits—perhaps your passport information changed, you uploaded the wrong document, or you need to adjust personal details—you can do so directly through the Azamara app.
This article provides a comprehensive, step-by-step guide on how to edit your check-in details on the Azamara app, along with important tips, common issues, and troubleshooting advice to make sure your information is correct before embarkation.
Before diving into the steps, it’s important to understand what the Azamara app offers and how it enhances your cruise experience.
The app is available for both iOS and Android devices and is designed to provide guests with easy access to their cruise details, daily itineraries, shore excursions, onboard dining options, and check-in tools.
Complete and edit online check-in.
View your cruise itinerary and onboard activities.
Manage shore excursions and specialty dining.
Access boarding passes and e-documents.
Chat with onboard staff and other guests.
Check daily schedules, deck plans, and onboard account balances.
With these features, the app ensures that every step of your cruise—from preparation to embarkation—is smooth and convenient.
The check-in process for Azamara is essential because it ensures that your travel documents, health details, and personal information are verified before boarding. Accurate check-in information helps avoid delays, security issues, and potential denial of boarding at the port.
You may need to edit your check-in if:
You updated your passport or travel documents.
You entered incorrect personal details (e.g., name, date of birth, address).
You changed your emergency contact information.
You need to re-upload a travel document or photo.
Your credit card or payment information for onboard charges changed.
You want to update your arrival or departure transportation details.
The good news is that Azamara allows guests to edit their check-in information before the cruise directly via the app.
Editing your check-in details on the Azamara app is straightforward, but it requires a few steps to ensure that your information is updated and saved properly. Here’s how to do it.
If you haven’t already installed the Azamara app, you can download it from:
Apple App Store (for iPhone/iPad users)
Google Play Store (for Android users)
Once installed, open the app and allow any permissions it requests, such as notifications and access to photos (for uploading documents).
Use your Azamara Club Cruises account credentials to log in. If you haven’t created an account yet, tap “Create an Account” and register using:
Your first and last name
Booking number
Email address
Date of birth
Make sure to use the same email address you used for your cruise booking to ensure proper linkage.
After logging in, you’ll see a dashboard displaying your upcoming voyages. Tap on your cruise to open the details page.
Here, you’ll find:
Cruise itinerary
Ship information
Booking reference number
Pre-cruise options (including check-in)
Tap “Check-In” to access or edit your existing information.
Once inside the check-in section, you’ll see different categories of information:
Personal Information
Travel Documents
Emergency Contacts
Payment & Onboard Account
Travel Plans (Pre- and Post-Cruise)
Health & Safety Declarations
Each section can be opened and edited individually.
Tap the section you want to update. Depending on the category, here’s how to make changes:
You can edit your address, phone number, or email.
Name and date of birth may require contacting Azamara directly if already verified.
Double-check for spelling or formatting errors.
To edit your passport details, tap “Edit Document”.
Update your passport number, issue/expiry date, and nationality if necessary.
You can delete and re-upload a new image of your passport.
Ensure the image is clear and legible, as unclear images may cause delays during verification.
Tap “Edit” and enter new details for your emergency contact.
Include full name, relationship, and contact number.
Make sure the number is reachable internationally.
Update or replace your credit/debit card for onboard purchases.
Tap “Add Payment Method” or “Edit Card”.
Verify the billing address and expiration date.
Update your flight or hotel details if they changed.
Enter your arrival time to the port and departure arrangements.
This helps Azamara coordinate transfers and embarkation logistics.
If you need to revise your health declaration (for example, after a medical update), go to this section.
Be truthful, as incorrect health information can result in denied boarding.
After making edits, tap “Save” or “Confirm Changes” at the bottom of each section. The app may prompt you to verify your identity again or re-accept the terms and conditions.
You should receive an in-app confirmation or email notification confirming that your information has been updated.
Once saved, review all sections again to ensure everything appears accurate. Double-check:
Names and document numbers match your passport.
Payment information is valid.
Contact information is correct.
Doing this ahead of time prevents any last-minute issues on embarkation day.
After successfully editing your check-in details, return to the “Documents” or “E-Docs” section of the app. Here you can:
Download your updated boarding pass.
View or email your luggage tags.
Print any necessary travel documents.
Always bring printed or digital copies to the port for a smoother check-in experience.
In some cases, the Azamara app may lock certain fields after check-in is complete. This is usually for security reasons or to prevent last-minute errors before embarkation.
If you’re unable to edit a specific detail (like your name, date of birth, or passport number), you should:
Contact Azamara Guest Services or your travel agent immediately.
Provide your booking number and describe what needs to be changed.
Attach any supporting documents (e.g., a new passport copy).
You can reach Azamara through:
Phone: 1-877-999-9553 (U.S.) or the regional contact number on their website.
Email: reservations@azamara.com
Website Chat: Available on Azamara’s official site.
To ensure the process goes smoothly, keep the following tips in mind:
Azamara typically closes online check-in a few days before departure (usually 72 hours). Make sure all edits are completed well in advance.
Poor internet can cause the app to freeze or fail to save updates properly. Use Wi-Fi when possible.
Having your passport, travel insurance, and emergency contact info nearby ensures quick and accurate updates.
If your edits don’t appear, log out and re-enter your account. This often refreshes saved data.
Always use the latest version of the Azamara app to avoid bugs or compatibility issues.
Take a screenshot after every major edit or confirmation—especially for your updated boarding pass.
Some destinations require vaccination or health declarations. Make sure your updated check-in reflects any such requirements accurately.
Even with a user-friendly app, guests may encounter a few hiccups. Here’s how to solve them:
IssuePossible CauseSolution
App not loading check-in pageOutdated app or poor internetUpdate the app and reconnect
Unable to save editsServer issue or data mismatchTry again after 10–15 minutes or restart the app
Passport upload failsFile too large or blurryCompress image or take a clearer photo
Name/date of birth lockedVerified fieldContact Azamara Guest Services
Payment not updatingExpired card or bank blockTry a different card or call your bank
If you cannot make changes through the Azamara app, you have a few alternatives:
Visit www.azamara.com and log into your account. The “Manage My Booking” section allows you to view and edit check-in details, similar to the app.
If you booked through a travel agent, they can update your information on your behalf.
As a last resort, you can request check-in edits at the cruise terminal before boarding. However, this may cause delays, so it’s best to handle updates beforehand.
After you’ve made your changes:
Azamara’s system automatically updates your cruise profile.
Your updated information syncs with the ship’s manifest.
You’ll receive a confirmation email with your revised details.
It’s a good practice to check your email and app notifications 24–48 hours before sailing to ensure everything reflects correctly.
Yes, as long as the check-in window is still open. Some details, like passport or name changes, might require Azamara’s manual assistance.
If you change any information related to travel documents or payment methods, the app may ask you to re-upload or re-confirm them.
Yes. Each traveler on the same reservation can log in individually and update their own details.
Yes, your old boarding pass becomes invalid once edits are saved. You must download the new version from the app.
Try refreshing the app, logging out, or reinstalling. If the issue persists, contact Azamara support.
Editing your check-in on the Azamara app is a simple yet vital step to ensure your cruise journey starts without complications. Whether you need to adjust your passport details, update your payment method, or correct personal information, the app gives you full control of your booking at your fingertips.
By following the steps outlined in this guide—downloading the app, logging in, navigating to the check-in section, and saving your updates—you can be confident that your embarkation process will be smooth and stress-free.
Always double-check your details well before your sailing date, and don’t hesitate to contact Azamara’s guest services if you encounter any difficulties. Proper preparation will allow you to focus on what really matters: enjoying every moment of your unforgettable Azamara voyage.
Your ultimate guide to cruise adventures. Discover amazing destinations, find the perfect cruise, and create unforgettable memories on the high seas.
© 2025 cruisebite.com All rights reserved. | Privacy Policy | Terms of Service
