When planning a cruise with Fred. Olsen Cruise Lines, one of the most important pre-travel steps is completing your online check-in. Just like airlines, cruise lines have moved much of their check-in process to digital platforms, making it easier and faster for guests to provide essential travel details before boarding.
If you’re wondering how do I do online check-in on Fred. Olsen Cruise Lines?—this guide is for you. We’ll explore:
What the online check-in process involves
Why it’s important for a smooth boarding experience
The documents and information you need
A complete step-by-step walkthrough of the system
Common issues and solutions
Pro tips to ensure a stress-free check-in
By the end, you’ll feel fully prepared to check in online with confidence and breeze through embarkation day.
Online check-in is the process of providing mandatory passenger details and completing necessary documentation before arriving at the port.
It helps Fred. Olsen:
Verify your identity (via passport details).
Confirm your travel insurance.
Collect emergency contact information.
Ensure compliance with international immigration and safety regulations.
It also helps you:
Save time at the port.
Access your boarding pass early.
Confirm preferences such as dining and cabin requests.
Avoid paperwork delays on embarkation day.
Completing online check-in is not just convenient—it’s essential. Here’s why:
Faster Embarkation
Pre-submitted information allows staff to process boarding quickly.
Regulatory Compliance
Cruise lines must provide passenger manifests to port and immigration authorities in advance.
Smooth Travel Experience
Avoid long queues, errors, or denied boarding due to missing information.
Health & Safety Requirements
Post-pandemic regulations often require advance health declarations.
Peace of Mind
Knowing everything is in order allows you to start your holiday stress-free.
Fred. Olsen Cruise Lines provides passengers with access to the “My Cruises” online portal, where check-in is completed.
Features of the portal include:
Access via booking reference & surname
Secure entry of personal details
Upload of necessary documentation (when required)
Downloadable boarding passes
Options to review and update details before sailing
Visit the Fred. Olsen Cruise Lines official website.
Select “My Cruises” from the homepage.
Enter your booking reference number and surname.
Once logged in, locate the online check-in section.
This will be available as soon as check-in opens (usually several weeks before sailing).
Provide the following for each guest:
Full legal name (as on passport)
Date of birth
Gender
Nationality
Passport details (number, issue & expiry dates)
Place of birth
Pre- and post-cruise travel plans (flight or transfer information).
Emergency contact details.
Travel insurance information.
Complete any required health forms (e.g., medical conditions, vaccinations, or recent travel).
Confirm your dining time (early, late, or flexible dining).
Add any special requests such as accessibility needs or dietary requirements.
Some sailings may require you to upload vaccination certificates or visas.
Ensure uploads are clear and valid.
Confirm agreement to Fred. Olsen’s travel terms and policies.
Once complete, you’ll receive a digital boarding pass.
Print a copy and/or save it to your smartphone.
Before starting, gather:
Valid passport (with at least 6 months’ validity after sailing).
Visa(s) if required by itinerary.
Travel insurance policy details.
Emergency contact information.
Health/vaccination certificates (if applicable).
Typically, online check-in opens several weeks before departure.
Fred. Olsen emails passengers when the portal is available.
Completing check-in early ensures you secure preferred dining and reduces the risk of last-minute issues.
Time-Saving – Faster port processing.
Priority Boarding – Some guests may receive earlier embarkation slots.
Stress-Free – Peace of mind knowing details are complete.
Better Preparation – Access to final documents and travel reminders.
Double-check booking reference & spelling of surname.
Ensure your sailing is within the check-in window.
Try a different browser or clear your cache.
If issues persist, call Fred. Olsen Reservations.
You can log back into “My Cruises” to update incomplete fields anytime before the deadline.
Ensure all required fields are filled.
Contact customer support if the option doesn’t appear after completion.
Check Early: Don’t leave it until the last week.
Have Documents Ready: Keep passport and insurance handy.
Double-Check Spelling: Ensure names exactly match travel documents.
Print Backup Copies: Even if using a mobile boarding pass.
Update Immediately: If travel plans change, update in the portal.
Yes, it’s strongly recommended and often required for smooth boarding.
Yes, but it takes longer and may lead to delays.
As soon as it opens—typically several weeks before sailing.
Yes, if you booked via an agent, they can complete check-in on your behalf.
Yes, print at least one copy. Mobile passes may also be accepted but always have a backup.