Back to Blog

How do I do online check-in on MSC Cruises?

  • Michael Rodriguez
  • 25 September 2025
  • 6 min read

How do I do online check-in on MSC Cruises?

Embarking on a cruise with MSC Cruises is an exciting adventure, filled with luxury, entertainment, and unforgettable destinations. But before you board, there’s an important step every passenger must complete: online check-in.

MSC Cruises, like most major cruise lines, requires passengers to check in online before sailing. This process isn’t just about saving time at the terminal—it’s also a crucial part of ensuring smooth boarding, compliance with international security laws, and preparing essential travel documents.

If you’re wondering:

“How do I do online check-in on MSC Cruises?”

This guide will walk you through the process step by step. We’ll cover everything you need to know, including:

  • What MSC Cruises online check-in is

  • Why it’s required

  • Step-by-step instructions to complete online check-in

  • Required documents and details

  • Deadlines and timing rules

  • How to use the MSC for Me app

  • Troubleshooting common problems

  • Expert tips for faster boarding

  • FAQs

By the end, you’ll be fully prepared to breeze through the check-in process and start your vacation stress-free.

What Is MSC Cruises Online Check-In?

Online check-in is a digital pre-boarding process that allows you to:

  • Submit personal details required by international regulations

  • Upload passport and visa information

  • Select your embarkation time slot

  • Review cruise details and services

  • Speed up boarding on embarkation day

Instead of filling out paperwork at the terminal, everything is handled in advance.

Why Is Online Check-In Required?

MSC Cruises requires passengers to complete online check-in for several reasons:

  1. Compliance with Maritime Law – Cruise lines must submit passenger manifests to port authorities before departure.

  2. Security and Immigration – Government agencies require accurate traveler identification.

  3. Efficiency – Pre-checking in reduces wait times at the port.

  4. Customization – Allows you to select preferences like dining, excursion planning, and cabin upgrades.

Without completing online check-in, your embarkation will be delayed, and in some cases, you may even be denied boarding.

When Can You Do Online Check-In for MSC Cruises?

  • Opens: Typically 60 days before departure.

  • Closes: Usually 48–72 hours before embarkation.

  • Best Time: As early as possible. Early check-in ensures better embarkation times and avoids last-minute issues.

 How to Do Online Check-In on MSC Cruises

Step 1: Gather Required Information

Before logging in, have these documents ready:

  • Booking number

  • Full legal name (as per passport)

  • Passport details (number, expiration date, issuing country)

  • Visa details (if required by your itinerary)

  • Emergency contact information

  • Payment method (for onboard expenses and pre-purchased packages)

  • Flight details (if applicable)

Step 2: Go to the MSC Cruises Website

  1. Visit MSC Cruises official website.

  2. Select your region/language.

  3. Click on “Check-in” or “Manage Booking”.

Step 3: Log In to Your Reservation

  • Enter your booking number, last name, and ship/departure date.

  • If you have an MSC account, you can log in with your credentials.

Step 4: Complete Passenger Information

  • Enter or confirm full names, dates of birth, and nationality.

  • Upload or type in passport and visa details.

  • Provide emergency contact information.

Step 5: Select Embarkation Time

  • Choose a time slot for boarding.

  • Arriving outside your scheduled time may result in delays.

Step 6: Set Up Onboard Payment Method

  • Link a credit card, debit card, or cash account for onboard expenses.

  • Each passenger can set up their own account, or the group can share one.

Step 7: Upload Travel Documents (Optional in Some Regions)

  • Scan or photograph your passport/ID.

  • Upload health documents if required (varies by regulations).

Step 8: Confirm and Save Boarding Pass

  • After completing all steps, download your e-ticket and boarding pass.

  • Print them out or save them to your phone for embarkation day.

Using the MSC for Me App for Online Check-In

MSC Cruises also offers the MSC for Me app, which streamlines the process.

Features:

  • Complete online check-in

  • Upload travel documents

  • Manage onboard account

  • Book excursions and specialty dining

  • Access your boarding pass

The app is available on iOS and Android. Logging in requires your booking number.

What Happens If You Don’t Do Online Check-In?

If you skip online check-in:

  • You’ll need to complete paperwork at the terminal.

  • Boarding will take longer.

  • Risk of denied boarding if you don’t meet document requirements.

MSC strongly encourages all passengers to check in online before sailing.

Common Issues and Troubleshooting

Issue 1: “Booking Not Found”

  • Double-check booking number and last name spelling.

  • Ensure you’re on the correct regional MSC website.

Issue 2: Unable to Upload Documents

  • File size too large—resize your image.

  • Try a different browser or the MSC for Me app.

Issue 3: Boarding Pass Not Generated

  • Check if all required fields are complete.

  • Call MSC or your travel agent if it persists.

Issue 4: Wrong Information Entered

  • You can usually edit before final submission.

  • If already submitted, call MSC to make corrections.

Tips for a Smooth Online Check-In

  1. Check Early – Don’t wait until the last 48 hours.

  2. Use Correct Details – Must match your passport exactly.

  3. Keep Digital Copies – Store documents in cloud storage or phone.

  4. Print Boarding Pass – Some ports still prefer paper copies.

  5. Arrive at Your Time Slot – Helps reduce congestion and delays.

  6. Use MSC for Me App – Handy for quick access and updates.

Real-Life Scenarios

Scenario 1: Family Traveling Together

A family of five checked in online two months in advance. They selected the same embarkation time, ensuring smooth boarding without being separated at the terminal.

Scenario 2: Passenger With Name Error

A passenger entered “Jonh” instead of “John” on the check-in form. Luckily, MSC customer service corrected it quickly before the manifest was submitted.

Scenario 3: Late Check-In

A couple forgot to check in online until the night before departure. They faced long queues at the port but were eventually allowed to board after manual processing.

Frequently Asked Questions

When should I complete online check-in?

As soon as it opens, typically 60 days before departure.

Can I check in for multiple passengers at once?

Yes, if you are the lead passenger or have all booking details.

Do I need to print my boarding pass?

Yes, it’s recommended even if you have a digital copy.

Can I change my embarkation time after check-in?

Sometimes, depending on availability. You may need to call MSC.

Is the MSC for Me app mandatory for check-in?

No, but it makes the process easier and faster.

logo

Your ultimate guide to cruise adventures. Discover amazing destinations, find the perfect cruise, and create unforgettable memories on the high seas.

© 2025 cruisebite.com All rights reserved. | Privacy Policy | Terms of Service