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Yes. Holland America Line has Wi-Fi onboard its cruise ships, allowing guests to browse the web, check email, use messaging apps, make certain calls, and, with the appropriate package, stream entertainment while at sea.
Holland America Line says it has partnered with Starlink to provide internet service across its fleet. The cruise line currently offers three main Wi-Fi levels: Surf, Premium, and Stream. The right option depends on whether you only need basic communication or want to make video calls and stream movies.
Holland America Line's internet connection works through the ship's satellite network rather than a normal land-based internet connection. This means you can stay connected while sailing, but performance can vary compared with the internet you use at home.
Holland America specifically notes that satellite transmissions are inherently slower than shore-based connections.
Wi-Fi is available in guest areas, staterooms, and suites, so you do not have to remain in a particular public area to get online.
Holland America Line states that its Starlink-powered service is available throughout its fleet. This gives passengers the option to purchase internet access regardless of which Holland America ship they are sailing on.
However, actual connection performance can depend on satellite conditions, the ship's location, and the type of activity you are doing online.
Holland America Line currently offers three primary Wi-Fi packages:
| Wi-Fi Package | Main Uses | Current Listed Price |
|---|---|---|
| Surf | Web browsing, email, news, messaging and social media | Included with Have It All |
| Premium | Surf features plus audio/video calling and additional connectivity | From US$26/day |
| Stream | Premium features plus streaming services | From US$38/day |
The prices listed by Holland America are based on a seven-day package, and discounts may apply on longer voyages. Holland America also states that prices are subject to change.
Surf is designed for everyday internet use.
It is suitable for activities such as:
Holland America says messaging apps are supported, but audio and video features are not supported on the basic Surf package.
If your main goal is to communicate with people at home and occasionally check websites, Surf may provide the functionality you need.
Premium provides more functionality than Surf.
According to Holland America Line, Premium includes:
Video streaming services are not included with this package.
The current listed price starts at US$26 per day, based on a seven-day package.
Stream is the highest Wi-Fi tier offered by Holland America.
It includes the features of the lower packages and is designed for passengers who want to stream entertainment while onboard.
Holland America specifically mentions services such as:
The current listed price starts at US$38 per day, based on a seven-day package.
Streaming access can still be affected by regional restrictions imposed by individual streaming providers.
Yes. The Have It All fare includes the Surf Wi-Fi Package.
Have It All is Holland America's bundled fare that combines several cruise benefits. Depending on the cruise, the package includes:
Holland America currently lists Have It All at US$65 per person per day for applicable cruises, while cruises departing before summer 2027 are listed at US$60 per person per day. Fare terms and promotional pricing can change.
Yes.
The Surf Wi-Fi included with Have It All can be upgraded to Premium or Stream.
Holland America says eligible guests can upgrade before the cruise for the length of the voyage, sometimes at a discounted rate. Once onboard, guests can also upgrade for the remaining portion of the voyage.
One important detail is that onboard Wi-Fi tier upgrades are not changed on a daily basis. An upgrade applies to the remaining length of the voyage.
The basic Surf Wi-Fi included with Have It All provides one device per guest on the booking.
For example, if two guests in the same stateroom have Have It All, each guest receives Wi-Fi access for one device.
If you want to connect additional devices, Holland America offers multiple-device upgrades.
This can be useful if you travel with:
The multiple-device option is available as an upgrade onboard.
Yes.
Holland America states that Wi-Fi is available throughout guest areas, including staterooms and suites.
That means passengers can generally use their internet package without having to go to a specific internet lounge.
Connection quality can still vary because the service depends on a satellite connection rather than a traditional land-based network.
Yes, basic messaging is supported by the Surf package.
This can make Surf useful for passengers who mainly want to:
However, Holland America distinguishes basic messaging from audio and video functions. Those richer communication features require a higher Wi-Fi tier.
Video calling depends on the package you purchase.
The basic Surf package does not support audio/video features. Premium supports basic audio and video calling, while Stream includes the broader connectivity features of Premium.
If staying connected for work or family video calls is important, check the package details before sailing rather than assuming every Wi-Fi plan supports video calls.
Yes, but you need the Stream Wi-Fi package for streaming services.
Holland America specifically lists Netflix, Disney+, Prime, Max, and other streaming services as examples of services supported by Stream.
Surf and Premium are not intended for full video streaming.
Streaming providers may also apply regional restrictions, so access to a particular service can depend on the provider's own rules.
Yes, the Wi-Fi packages can support many common work-related activities.
For example, passengers may use the internet for:
Premium is more suitable than Surf if your work requires audio or video communication. Stream provides the highest level of access for passengers with heavier internet requirements.
For important business meetings, however, it is sensible to allow extra time and have a backup communication method because shipboard satellite internet cannot be expected to behave exactly like a high-speed land connection.
Wi-Fi is not automatically free for every Holland America passenger.
The Surf package is included when you book a qualifying Have It All fare. Otherwise, guests can purchase Wi-Fi packages separately.
Holland America also notes that a select number of websites are available through its free sites service.
Therefore, it is important to distinguish between having Wi-Fi available onboard and having complimentary Wi-Fi included in your cruise fare.
Holland America's current published starting prices are:
The cruise line states that these prices are based on a seven-day package and that discounts may apply to longer sailings. Daily packages are not available for pre-cruise purchase, and pricing is subject to change.
Because Wi-Fi pricing and promotions can change, passengers should check their booking for the current price before purchasing.
If you already have a reservation, Holland America provides an online option to add a Wi-Fi plan before sailing.
The general process is:
Holland America says available plans and prepaid plans can also be displayed through its onboard internet portal after entering your stateroom information and date of birth.
Yes.
Passengers can upgrade to Premium or Stream after boarding. Holland America says onboard upgrades apply to the remaining length of the voyage, and the Wi-Fi tier cannot be changed from one tier to another on a daily basis.
This gives travelers some flexibility if they initially purchase Surf and later discover that they need video calling or streaming.
The Stream package is specifically designed for streaming, and Holland America advertises access to major streaming services through this tier.
However, passengers should remember that cruise-ship internet is satellite-based. Holland America itself notes that satellite transmissions are slower than shore-side connections.
For that reason, streaming performance can differ from what you experience at home.
It is also worth downloading important movies, music, documents, and other entertainment before leaving port. That gives you a backup if the connection becomes slow or temporarily unavailable.
A simple way to understand the three options is:
| Activity | Surf | Premium | Stream |
|---|---|---|---|
| Browse websites | Yes | Yes | Yes |
| Yes | Yes | Yes | |
| News | Yes | Yes | Yes |
| Basic messaging | Yes | Yes | Yes |
| Social media | Yes | Yes | Yes |
| Audio calling | No | Yes | Yes |
| Basic video calling | No | Yes | Yes |
| File transfers | Limited/basic use | Yes | Yes |
| Video streaming | No | No | Yes |
| Netflix/Disney+/Prime/Max | No | No | Yes |
The exact capabilities are based on Holland America Line's current package descriptions and may change as the cruise line updates its internet service.
Download movies, music, podcasts, documents, maps, and other important files before boarding.
This reduces your dependence on the ship's internet connection.
Phones and tablets can consume data through background updates. Disable unnecessary automatic downloads and updates if you want to make your connection more efficient.
Do not automatically purchase the most expensive package.
If you only need email and messaging, Surf may be sufficient. If you need video calls, Premium may be more appropriate. If streaming is important, consider Stream.
Wi-Fi prices and available promotions can change. Review your reservation and Holland America's current package information before purchasing.
Even with Starlink, cruise Wi-Fi remains a shipboard satellite service. Holland America specifically warns that satellite transmissions can be slower than connections on land.
Cruise Wi-Fi and cellular service work differently.
When the ship is at sea, your regular mobile network may not work in the same way it does on land. Depending on your location and mobile carrier, roaming charges can also become an issue.
Wi-Fi can therefore be useful for passengers who want to communicate online without relying entirely on their cellular connection.
Before sailing, check your mobile provider's cruise and international roaming policies.
Yes. Holland America Line provides Wi-Fi throughout its ships, including guest areas, staterooms, and suites. The cruise line currently offers Surf, Premium, and Stream options.
Not for every passenger. The Surf Wi-Fi package is included with the Have It All fare, while other guests can purchase Wi-Fi packages.
Surf is the basic Wi-Fi option. It is included with qualifying Have It All fares and is also available for purchase onboard.
Holland America currently lists Premium from US$26 per day, based on a seven-day package. Prices can change and discounts may apply to longer cruises.
The Stream package currently starts at US$38 per day, based on a seven-day package.
Yes. Netflix and other streaming services are supported through the Stream package.
Basic messaging applications are supported through Surf. Audio and video features require a higher-level package.
Premium and Stream support basic audio and video calling, while the Surf package does not support audio/video features.
The Have It All Surf benefit provides one device per guest on the booking. Additional devices can be added through a multiple-device upgrade.
Yes. Holland America allows guests to upgrade to Premium or Stream after boarding for the remaining length of the cruise.
Yes. Holland America states that Wi-Fi is available in guest staterooms and suites as well as other guest areas.
Holland America Line does have Wi-Fi onboard, and its current service is built around three options: Surf, Premium, and Stream. Surf covers everyday activities such as browsing, email and messaging, while Premium adds audio and basic video calling. Stream is designed for passengers who want to use services such as Netflix and other streaming platforms.
For passengers booking Have It All, Surf Wi-Fi is included in the fare. Guests who need more demanding connectivity can upgrade to Premium or Stream before or during their cruise.
The most important point is to choose the package according to how you actually plan to use the internet. For occasional messages and email, basic access may be enough. For video calls or streaming, a higher tier is designed for those activities. And because cruise internet remains satellite-based, travelers should keep realistic expectations about performance compared with a home broadband connection.
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