Cruising offers the joy of exploration with the comfort of all-inclusive travel. One of the key steps before boarding a cruise is check-in. With American Cruise Lines, guests can now use an app that simplifies the process by allowing them not only to complete check-in but also to make edits if details change. Editing check-in through the app ensures that passenger information remains accurate, up to date, and compliant with travel regulations.
This 3,000-word guide explores everything passengers need to know about editing check-in on the American Cruise Lines app. It explains why editing might be necessary, what information can be changed, the step-by-step process, tips for accuracy, and common mistakes to avoid.
Editing check-in is not just about correcting typos. It ensures smooth boarding and avoids issues with documentation. Here are key reasons why editing may be necessary:
Correcting errors: Small mistakes in names or dates of birth can delay boarding.
Updating identification: If a passport number changes, records must be updated.
Changing emergency contacts: Guests may need to switch contact details.
Adjusting preferences: Dining requests or accessibility needs might change.
Payment updates: Expired credit cards must be replaced before sailing.
By editing check-in in advance, passengers avoid delays at the port.
To edit check-in, passengers first download the American Cruise Lines app from their device’s store. Once installed, logging in requires:
Booking confirmation number
Passenger last name
Email address associated with the reservation
The app opens a personalized dashboard displaying upcoming cruises and check-in status.
On the dashboard, guests select their reservation. An option labeled Check-In appears. If already completed, it shows a status such as “Confirmed” or “In Progress.” Selecting this section opens all details available for editing.
The app typically allows edits to the following:
Personal details: Correct spelling errors in names, addresses, or phone numbers.
Identification documents: Update passport or government-issued ID numbers.
Emergency contacts: Replace or modify contact names and phone numbers.
Payment details: Enter updated credit card information for onboard purchases.
Preferences: Adjust dining times, cabin arrangements, or accessibility needs.
However, some edits, such as full passenger name changes, may require contacting customer service.
Open the app, enter booking information, and access your reservation.
Select the check-in option. If already submitted, look for the “Edit” or “Modify” button.
Tap on the category you want to change, such as “Personal Info” or “Payment Method.”
Enter new details carefully. Ensure they match official documents.
Once edits are complete, tap “Save.” Some changes may prompt a confirmation screen.
Return to the main reservation page and confirm that the app shows updated details.
Edits should be made as early as possible. American Cruise Lines generally requires all final information to be completed before departure day. Waiting too late may prevent changes from being processed.
Passport renewal: Guests who renew passports after initial check-in must update details.
Emergency contact update: Travelers sometimes change emergency contacts if plans shift.
Payment replacement: Expired or canceled credit cards must be replaced in the system.
Typographical corrections: Fixing small data entry errors ensures compliance.
While the app is versatile, certain changes require direct assistance:
Passenger substitution: Replacing one traveler with another often requires manual approval.
Major itinerary adjustments: Changes to cruise dates or cabins cannot be edited in the app.
Legal name changes: These typically require documentation submitted directly to customer service.
Double-check spelling: Names must match identification exactly.
Keep documents ready: Have passports or IDs nearby when editing.
Update payment early: Do not wait until the last day to update credit cards.
Save after each edit: Ensure every change is confirmed before exiting.
Review final confirmation: Check that updated information appears correctly in the app.
Common mistakes can cause stress later:
Forgetting to save edits before closing the app
Entering nicknames instead of legal names
Waiting until boarding day to update payment methods
Using outdated emergency contact details
Preventing these errors makes boarding smoother.
The app uses secure systems to protect passenger data. However, guests should:
Use strong passwords
Avoid editing over public Wi-Fi
Log out after finishing edits
These steps safeguard sensitive information.
When multiple passengers are linked under one booking, each traveler’s check-in may need individual edits. Group leaders can often assist, but personal data usually must be entered separately.
If edits cannot be completed in the app, passengers can contact American Cruise Lines’ customer service team. Representatives can assist with corrections, especially for legal name changes or reservation-level updates.
A few days before departure, guests should open the app, review all details, and confirm accuracy. Doing this final check ensures everything is correct for boarding.
Convenience: Changes can be made anytime from a phone.
Efficiency: Updates process quickly.
Peace of mind: Guests know information is accurate before sailing.
Flexibility: Passengers can adjust details as plans change.
Editing does not mean starting over. Instead, the app updates only the chosen fields. This makes the process faster than re-submitting all information.
Passengers with accessibility needs can use the editing feature to request or adjust accommodations. The app sends these requests directly to staff for preparation.
Sometimes the app may freeze or fail to save edits. In such cases:
Restart the app
Check internet connection
Try again later
Contact customer support if problems persist