Booking a cruise with Azamara is exciting, but sometimes plans change. A guest may no longer be able to travel, or there may be a typo in the booking. This raises a common question:The answer depends on the type of name change, the timing relative to departure, and the fare conditions. Azamara has policies in place to ensure that all names match travel documents, security requirements, and port authorities’ regulations.This article provides a comprehensive guide to understanding Azamara’s policies, costs, deadlines, and procedures for changing passenger names after booking, along with tips to avoid problems.
Passenger names on cruise bookings are critical for several reasons:
Immigration and Security Compliance: Cruise manifests are submitted to ports in advance. Names must exactly match passports.
Boarding Passes and Documentation: Incorrect names may prevent boarding or delay embarkation.
Cabin Occupancy and Fares: Cruise fares are calculated per passenger; substitutions or changes can affect pricing.
Promotions and Offers: Discounts and promotions often apply to specific travelers.
Legal Requirements: Maritime regulations require accurate passenger identification.
Azamara recognizes several types of post-booking name changes:
Correcting minor errors in spelling, such as “Jon” to “John.”
Usually allowed without cost if requested before final documents are issued.
Changes due to marriage, divorce, or other legal matters.
Documentation is required, such as a marriage certificate or court order.
Must be submitted as early as possible to avoid issues with final documents.
Replacing one passenger entirely with a new traveler.
Treated as a partial cancellation and new booking in some cases.
Timing is critical; substitutions are more restricted closer to departure.
Timing plays a key role in whether a name change is allowed:
Change TypeRecommended DeadlineAfter Deadline
Typographical correctionsAnytime before final documentsUsually accepted if minor
Legal name changes30–60 days before sailingMay be accepted; risk of fees
Passenger substitutionsBefore final payment (60–90 days)Reduced flexibility; penalties likely
Last-minute substitutions<30 days before sailingOften not allowed due to finalized manifests
The cost depends on the type of change and timing:
Usually free or minimal administrative fee ($0–$25).
Small administrative fee may apply.
No fare difference if the original passenger remains.
Early substitutions: small fee plus fare difference if promotions do not transfer.
After final payment: partial cancellation penalty plus fare difference for new traveler.
Close to departure (<30 days): often denied; if allowed, substantial fees apply.
Verify final payment date and fare conditions.
Determine the type of change needed: typo, legal, or substitution.
Passport details for the corrected or new passenger.
Legal documents for name changes.
Request the name change as soon as possible.
Confirm fees, fare differences, and deadlines.
Complete payment for administrative fees or fare adjustments.
Ensure boarding passes, cruise documents, and excursions reflect the correct name.
Booking under “Micheal Smith” instead of “Michael Smith.”
Correction requested 10 days before sailing.
Outcome: Approved; no cost.
Guest marries 50 days before sailing and requests last name update.
Outcome: Approved; small administrative fee; passport documents updated.
One traveler cannot attend; replacement requested 70 days before departure.
Outcome: Allowed; small fee plus any fare difference.
Replacement requested 25 days before sailing.
Outcome: Partial cancellation applied; original passenger incurs penalty; new passenger pays fare difference.
Outcome: Denied due to finalized manifests; original fare forfeited.
Booking Source
Direct bookings may be more flexible.
Travel agent bookings require coordination with the agent.
Fare Type
Promotions or discounted fares may restrict changes.
Cabin Occupancy
Easier to change if at least one original passenger remains.
Group Bookings
Must follow group policy; deadlines may differ.
Act Early: Submit requests as soon as possible.
Use Correct Passport Details: Prevent errors and delays.
Provide Documentation: For legal name changes, provide official proof.
Coordinate with Travel Advisor: They can expedite approval.
Understand Fare Conditions: Know if promotions are affected.
Consider Travel Insurance: May cover penalties for emergencies requiring substitutions.
1. Can I change a name for free after booking?
Minor typographical corrections are usually free. Legal changes or substitutions may incur fees.
2. Can I transfer my cruise booking to another person entirely?
Full transfers are generally not allowed; substitutions may be possible under certain conditions.
3. How close to sailing can I request a name change?
Typographical corrections can be made until a few days before sailing. Substitutions are typically restricted within 30 days of departure.
4. What fees apply to late name changes?
Minor corrections: $0–$25; substitutions after final payment: 25–100% of fare.
5. Do travel documents need to be updated?
Yes, all cruise documents, boarding passes, and excursions must match the corrected name.
6. Can travel insurance cover name change costs?
Some policies may reimburse penalties if the substitution is due to emergencies.
7. Are promotional fares transferable to a new passenger?
Not always; new travelers may need to pay full fare if the promotion doesn’t transfer.
Typographical corrections: Usually allowed at any time and often free.
Legal name changes: Allowed with documentation, preferably 30–60 days before sailing.
Passenger substitutions: Allowed before final payment; penalties may apply after final payment.
Last-minute changes (<30 days): Often restricted or denied.
Timing is critical. The earlier you act, the smoother and cheaper the process.
Accurate documentation is essential.
Coordinate with Azamara or your travel advisor to ensure approval and update all travel documents.
Consider travel insurance to mitigate financial risks.
By understanding Azamara’s policies and deadlines, you can manage name changes effectively without jeopardizing your cruise experience..