Booking a river cruise with Avalon Waterways is a significant investment of time, money, and excitement. Life, however, is unpredictable. Travelers sometimes face the need to alter plans and ask: “Can I change my Avalon Waterways cruise destination?” Whether it’s due to scheduling conflicts, unforeseen events, or personal preferences, understanding the policies and procedures is essential.This comprehensive guide explores Avalon Waterways’ rules regarding destination changes, fees, deadlines, insurance considerations, and alternative solutions. By the end, you will have a clear roadmap for adjusting your river cruise plans without unnecessary stress or financial loss.
Avalon Waterways offers a wide range of river cruises across Europe, Asia, and other destinations. Each cruise booking includes:
Cabin selection: Standard, Panorama Suite, or Suite.
Itinerary: Specific cities, ports of call, and excursions.
Departure date: Selected sail date.
Passenger details: Names, ages, and special requests.
The key point: Your reservation is tied to a specific itinerary and destination. Changing the cruise destination is not as simple as modifying a hotel or flight—it may involve canceling your original cruise and rebooking a new one.
The short answer: Yes, but with conditions.
Avalon Waterways allows modifications to your cruise plans, but changing destinations is generally treated as a cancellation of your original booking and a new booking for the desired destination.
Availability: New cruise must have open cabins.
Fare differences: Cost of the new itinerary may differ.
Timing: Changes must occur within allowable booking and cancellation windows.
Examine your cancellation and amendment policies.
Determine cut-off dates for changing or canceling your cruise.
Note any non-refundable deposits or fees.
Reach out to customer service or your travel agent:
Phone (U.S. & Canada): 1-877-797-8791
International: +1 (303) 703-7066
Email: info@avalonwaterways.com
Provide:
Original confirmation number
Desired new destination
Travel dates flexibility
Cancellation fees for your current cruise.
Fare differences for the new itinerary.
Any promotional restrictions (some discounts may not transfer).
Once terms are agreed upon, Avalon will cancel your original booking and confirm the new reservation.
Payment adjustments are processed:
Refund of the original cruise (minus cancellation fees)
Additional cost for the new itinerary, if applicable
Changing a cruise destination is effectively a rebooking, so expect:
Cancellation Fees:
Vary depending on how close you are to the departure date.
Closer to departure, higher fees apply.
Fare Differences:
Different itineraries may have varying costs.
Upgrades or longer cruises may incur higher fares.
Non-Transferable Discounts:
Promotional fares or group discounts may not carry over.
Limited Availability:
Desired cabin type or cruise date may not be available.
If direct destination changes are difficult, consider:
Keep the same destination but choose a different departure date.
Often easier than changing destinations entirely.
Avalon may allow you to cancel your cruise and retain the payment as credit for future bookings.
Useful if the new destination or date is not immediately available.
Some bookings can be transferred to family or friends if you cannot travel.
Avalon may require documentation and fees.
Travel insurance can protect against the financial impact of changing your cruise:
Cancellation Coverage: Refund if the change is due to covered reasons (medical, emergencies).
Trip Interruption: Covers additional costs if you need to rebook a new destination.
Policy Limits: Review your insurance policy for limits on fare differences and cancellation fees.
Tip: Purchase insurance early, ideally at the time of initial booking.
Changing your cruise destination is time-sensitive:
Early Changes: Easier and more cost-effective.
Late Changes: Higher cancellation fees and limited cabin availability.
Close to Departure: May be impossible; Avalon may require full cancellation and rebooking.
If you booked through a travel agent:
They can facilitate destination changes.
Provide access to alternative sailings.
Manage payment adjustments and documentation.
Agents can often negotiate flexibility that may not be available through direct bookings.
Avalon offers specialty cruises (wine, history, cultural):
Changing these may be more complex due to itinerary-specific programming.
Excursions may be included in the original cruise and cannot be transferred.
Check for availability of similar themed cruises before canceling.
To change a cruise destination, Avalon may require:
Confirmation number of the original cruise.
Passenger details (names, ages, special requests).
Payment method for fare difference.
Written confirmation of agreement to new booking terms.
Tip: Keep all correspondence and receipts in case of disputes.
Passenger booked a Rhine cruise but had a work commitment.
Solution: Change dates for the same destination instead of changing the river.
Passenger booked Danube cruise but wants the Mekong.
Solution: Cancel Danube booking, pay cancellation fees, rebook Mekong cruise.
Family booked a group cruise but one member cannot attend.
Solution: Transfer the individual’s cabin to another traveler or reschedule for another sailing.
Act early to minimize fees and maximize availability.
Confirm all costs including fare differences, upgrades, and cancellation fees.
Check insurance for coverage before making changes.
Coordinate with Avalon Customer Service or your travel agent.
Document everything in writing.
Verify new booking confirmation and itinerary before making travel arrangements.
Customer Support (U.S. & Canada): 1-877-797-8791
International Phone: +1 (303) 703-7066
Email: info@avalonwaterways.com
Groups and Travel Agent Assistance: groups@globusfamily.com
Website: www.avalonwaterways.com
Yes, but it’s treated as a new booking. Costs, availability, and cancellation fees apply.
Generally no; check terms of your promotion.
Yes, but changes must be coordinated with the group leader and Avalon.
No strict universal deadline, but changes close to departure may be restricted.
Yes, minus any applicable fees, though some discounts may be non-refundable.
Changing an Avalon Waterways cruise destination is possible but comes with considerations. Key takeaways:
Changing destinations is effectively canceling and rebooking.
Fees, fare differences, and availability are important factors.
Insurance and early action reduce financial risk.
Travel agents can simplify the process.
By understanding the rules, deadlines, and costs, passengers can adjust their plans confidently, ensuring their Avalon Waterways river cruise remains an unforgettable experience.