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How do I check my Avalon Waterways loyalty status?

  • Michael Rodriguez
  • 10 October 2025
  • 11 min read

How do I check my Avalon Waterways loyalty status?

When you travel with Avalon Waterways, you’re not just taking a journey—you’re becoming part of a global family of travelers who value comfort, exploration, and unforgettable experiences. As a repeat traveler, you automatically join the Avalon Waterways Travel Club, the company’s loyalty program that rewards your continued adventures along the world’s most iconic rivers.If you’ve sailed with Avalon before—or plan to do so again—you may be wondering: “How do I check my Avalon Waterways loyalty status?” Understanding your membership level, points, and benefits is key to making the most of what Avalon offers.

This in-depth guide explains everything you need to know about checking your Avalon Waterways loyalty status, understanding how the program works, and using your benefits to enhance future voyages.

1. What Is the Avalon Waterways Travel Club?

Before diving into how to check your status, it helps to understand the Avalon Waterways Travel Club itself.

Avalon Waterways is part of the Globus family of brands, which also includes Globus, Cosmos, and Monograms. The loyalty program spans across these brands, rewarding travelers for every trip they take under the Globus family umbrella.

This means that even if you’ve taken a Cosmos escorted tour or a Globus vacation, your loyalty credits contribute toward your Avalon Travel Club status.

Key Features of the Avalon Travel Club:

  • Free to join — automatically enroll after your first trip.

  • Recognizes repeat travelers across all Globus family brands.

  • Offers exclusive discounts, invitations, and early access offers.

  • Provides a way to track and enjoy cumulative benefits as your journeys increase.

Essentially, the more you travel, the more recognition and perks you receive.

2. Who Is Eligible for the Avalon Waterways Loyalty Program?

Every traveler who completes a trip with Avalon Waterways or any affiliated Globus brand automatically becomes a member of the Avalon Travel Club.

You don’t need to sign up separately. Once your cruise or tour is complete, the system automatically registers your details.

Eligibility requirements are simple:

  • You must have completed at least one Avalon Waterways cruise (or another Globus family vacation).

  • Your booking must be under your name and linked to your Globus account.

  • You must be at least 18 years old to manage your loyalty status online.

If you’ve traveled multiple times, your loyalty status reflects your total completed trips with any Globus brand.

3. Why Check Your Avalon Waterways Loyalty Status?

Knowing your loyalty status helps you:

  1. Access exclusive member-only offers before they’re released to the public.

  2. Redeem loyalty discounts on your next cruise or land tour.

  3. Stay informed about upcoming events and special experiences for returning guests.

  4. Ensure all your trips are properly credited to your account.

Your loyalty status directly affects the benefits you receive, so checking it regularly ensures you never miss a reward.

4. Step-by-Step: How to Check Your Avalon Waterways Loyalty Status

Checking your Avalon Waterways loyalty status is a straightforward process. There are multiple methods depending on your preference—online, via email, or through your travel advisor. Let’s explore each option in detail.

Method 1: Check Online via the Globus Family of Brands Portal

Since Avalon’s loyalty program operates under the Globus umbrella, all loyalty information is accessible through the Globus family website. Here’s how to do it:

  1. Visit the official Globus family websiteGo to www.globusjourneys.com or www.avalonwaterways.com.

  2. Click “My Account” or “Sign In”You’ll find the login option in the top right corner of the homepage.

  3. Log in with your registered email addressUse the same email that you used when booking your Avalon cruise. If you haven’t registered yet, click “Create an Account” to set one up.

  4. Access your profile dashboardOnce logged in, go to your profile. Here, you’ll find information about your past trips, upcoming bookings, and Travel Club loyalty status.

  5. View your membership level and benefitsThe dashboard will show your status tier, total number of completed trips, and available offers.

This is the most convenient and up-to-date way to check your loyalty details.

Method 2: Contact Avalon Waterways Customer Service

If you prefer personalized assistance, you can contact Avalon Waterways directly.

Here’s how:

  • Phone (U.S. and Canada): 1-800-268-3636

  • Email: Use the contact form on Avalon’s website under the “Contact Us” section.

  • Business Hours: Monday–Friday, 9:00 a.m.–7:00 p.m. EST (varies by region)

Provide your full name, booking reference number, and email address associated with your account. Avalon’s representatives can verify your loyalty status and explain your benefits.

Method 3: Through Your Travel Advisor

If you booked your Avalon cruise through a travel agent, they can also access your loyalty information on your behalf.

Most agents have direct access to Avalon’s booking system, where they can:

  • Confirm your membership status

  • Apply loyalty discounts to future reservations

  • Ensure your past cruises are properly credited

Simply ask your travel advisor to check your Avalon loyalty record and update you on your tier or benefits.

Method 4: Request via Email Confirmation

After each completed Avalon Waterways cruise, you usually receive a post-cruise email thanking you for your journey. This message may include:

  • Confirmation of your Travel Club membership

  • A reminder about your exclusive member discount for future bookings

  • A link to check your loyalty profile

If you’ve misplaced this email, search your inbox for “Avalon Waterways Travel Club” or “Thank you for traveling with Avalon.”

5. Understanding Avalon Waterways Loyalty Levels

Avalon’s loyalty recognition system is simple but meaningful. Rather than relying on points, it rewards guests based on completed vacations.

While Avalon doesn’t have complex tiered levels like some airline or hotel programs, every member enjoys consistent benefits after their first trip.

Here’s how it typically works:

Number of Completed TripsMembership RecognitionKey Benefits

1 TripTravel Club Member5% discount on next trip

2–5 TripsRepeat TravelerAccess to early booking specials

6+ TripsLoyal ExplorerVIP offers, event invitations, exclusive savings

(Note: Specific details may vary by year or promotion. Avalon updates benefits periodically to align with new travel trends.)

The emphasis is not on earning points but on building a long-term relationship with the brand. Every additional cruise enhances your recognition and eligibility for special offers.

6. What Benefits Come with Avalon’s Loyalty Membership?

Checking your loyalty status is worthwhile because of the wide range of member benefits Avalon offers. Here’s what you can expect once you’re part of the club:

a. Exclusive Discounts

Members typically receive a 5% discount on their next Avalon Waterways cruise or any Globus family vacation.

These savings are often combinable with limited-time promotions, making your next journey even more affordable.

b. Early Access to Sales and Itineraries

Members are the first to receive announcements about new itineraries, exclusive cruises, and early booking deals before the public release.

c. Special Invitations

Select members may receive invitations to exclusive preview cruises, virtual travel events, or private excursions hosted by Avalon’s partners.

d. Recognition Aboard

Repeat travelers often enjoy small perks onboard—such as welcome amenities, personal greetings, or recognition from the cruise director.

e. Multi-Brand Flexibility

Your membership extends to all Globus family brands. This means you can earn and use benefits whether you’re cruising the Danube with Avalon or touring Italy with Globus.

7. How to Ensure Your Trips Count Toward Your Status

To maintain accurate loyalty records, follow these tips:

  1. Always use the same email and name for every booking.

  2. Mention your Travel Club membership when booking through a travel advisor.

  3. Check post-cruise emails to verify your trip has been recorded.

  4. Contact Avalon support if a past trip doesn’t appear in your profile.

Keeping consistent contact details ensures all your cruises and tours contribute to your cumulative loyalty record.

8. Troubleshooting: If You Can’t Find Your Loyalty Information

If you’ve logged into your account but can’t see your status, here are common reasons and solutions:

  • Trip not yet credited: It may take 2–3 weeks after your cruise ends for your trip to appear in your profile.

  • Different email used: Ensure you’re logging in with the same email used for your booking.

  • Name variations: Sometimes minor differences (like middle initials) cause the system to create duplicate profiles.

  • Old bookings: If your last Avalon cruise was several years ago, your data may need manual reactivation. Contact Avalon support to merge your records.

Providing your past booking references helps customer service verify and restore your correct loyalty status.

9. Maximizing Your Loyalty Benefits

Once you’ve confirmed your Avalon Travel Club status, here are ways to get the most from it:

  1. Book Early: Loyalty discounts often combine with early booking promotions for double savings.

  2. Use Your Discount Across Brands: Redeem it on any Globus, Cosmos, or Monograms trip if you wish to explore beyond river cruising.

  3. Stay Subscribed: Join Avalon’s email list to receive alerts about members-only offers.

  4. Plan Group Travel: Organizing friends or family trips can increase your travel credits faster.

  5. Explore New Regions: Each new destination counts toward your cumulative total.

With consistent participation, your membership grows more valuable over time.

10. Frequently Asked Questions (FAQs)

Q1. Do I need to register separately for Avalon’s loyalty program?

No. You are automatically enrolled after your first completed Avalon Waterways cruise or any Globus family vacation.

Q2. Is there a membership card or number?

Currently, Avalon does not issue physical cards. Your email and profile login serve as your membership ID.

Q3. How soon after a cruise does my status update?

Typically within two to three weeks after disembarkation. You’ll receive an email confirming your updated record.

Q4. Can I combine my Avalon loyalty benefits with promotional discounts?

Yes, most loyalty discounts are combinable with promotional offers, though terms vary by sailing or season.

Q5. Do loyalty benefits expire?

No, your membership remains active indefinitely once you’ve completed your first Avalon cruise.

Q6. Can I check my status using the AvalonGO mobile app?

Avalon’s official AvalonGO app focuses on itinerary management and excursions, but your loyalty details are best checked through the main website or via customer service.

11. The Future of Avalon’s Loyalty Program

As travel evolves, Avalon Waterways continues to enhance its loyalty program to offer even more value.

Future developments may include:

  • Tiered recognition systems with new reward levels.

  • Expanded partnership perks, such as hotel or airline collaborations.

  • Digital integration allowing real-time status updates in the AvalonGO app.

These improvements will make tracking and using loyalty benefits even more seamless for travelers worldwide.

12.  Checking Your Avalon Waterways Loyalty Status

Here’s a quick recap of how to check your loyalty status and enjoy the benefits:

StepAction

1Visit the Avalon or Globus website

2Log in or create an account

3Access your dashboard to view loyalty status

4Contact Avalon support or your travel advisor if needed

5Use your member discount on future bookings

13.Avalon Waterways 

Your Avalon Waterways cruise is more than just a journey—it’s an invitation to become part of a community of discerning travelers. The Avalon Waterways Travel Club honors your loyalty by rewarding each adventure you take with exclusive perks, savings, and recognition.Checking your loyalty status is easy and ensures you receive everything you deserve—from early booking deals to VIP experiences on future cruises.Whether you’re planning to sail the Danube, Rhine, Seine, or Mekong, staying informed about your Avalon loyalty benefits allows you to travel smarter, save more, and enjoy personalized recognition every time you step onboard.So the next time you return from a voyage, take a moment to log in, check your status, and plan your next adventure—because with Avalon Waterways, every journey earns you more than memories. It earns you membership in a world of rewarding travel.

  • Loyalty membership is automatic after your first Avalon cruise.

  • Check status easily via the Globus or Avalon websites.

  • Enjoy benefits like exclusive discounts, early access, and member recognition.

  • Contact support if your trips aren’t showing correctly.

  • Membership never expires, and your rewards grow with every voyage.

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