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Does Princess Cruises have Wi-Fi onboard?

  • Michael Rodriguez
  • 23 September 2026

Does Princess Cruises have Wi-Fi onboard?

Yes, Princess Cruises has Wi-Fi onboard. The cruise line provides internet service through MedallionNet®, which is available across its fleet. Guests can use the service to browse the web, check email, send messages, make video calls, share photos, and stream content.

Wi-Fi is not automatically included with every standard cruise fare or stateroom. Depending on the booking, guests can purchase MedallionNet separately or receive Wi-Fi as part of a Princess Plus® or Princess Premier® package.

For travelers who need internet for work, family communication, social media, or entertainment, understanding the available Wi-Fi options before sailing can help avoid unexpected costs.

1.What Wi-Fi Does Princess Cruises Use?

Princess Cruises uses MedallionNet® for onboard internet access. The service is designed to provide connectivity throughout the ship, including staterooms and public areas. Princess says guests can use MedallionNet to browse, text, video chat, share photos, and stream movies, music, shows, and sports.

Princess also offers MedallionNet® Max, a higher-performing Wi-Fi tier. According to Princess, MedallionNet Max provides prioritized access to higher-quality bandwidth and is included with Princess Plus and Princess Premier packages.

2.Is Wi-Fi Available on Every Princess Cruise Ship?

Yes. Princess states that all ships in its fleet are MedallionNet enabled.

That means guests should be able to access the ship's Wi-Fi service regardless of which Princess vessel they are sailing on, although actual connection performance can vary depending on conditions and the ship's location.

3.Is Wi-Fi Free on Princess Cruises?

Not necessarily.

Wi-Fi is not automatically included in a standard cruise fare. Princess offers several ways to obtain internet access:

  • Purchase MedallionNet separately.
  • Book a Princess Plus package.
  • Book a Princess Premier package.
  • Use an eligible loyalty-program benefit or discount where applicable.

Princess's current information states that MedallionNet Classic can be purchased separately, while MedallionNet Max is included with Princess Plus and Princess Premier.

The exact price can vary by market, booking, sailing, and purchase timing, so travelers should check their Princess booking for the current offer rather than relying on an old price.

4.How Much Does Princess Cruises Wi-Fi Cost?

Princess has offered a la carte MedallionNet packages for guests who do not have a package that includes Wi-Fi. Its published information has listed pricing starting at US$24.99 per day for a single-device plan, although prices and package structures can change.

Princess has also published separate pricing for multi-device access. Earlier official information listed a US$44.99-per-day multi-device MedallionNet Classic plan.

Because Princess periodically changes package pricing and benefits, check your reservation or the Princess app for the price applicable to your specific sailing.

5.Can You Buy Wi-Fi Before the Cruise?

Yes. Princess says guests can purchase a la carte MedallionNet through their Manage Booking account before sailing or through the Princess app while onboard.

Buying before departure may also be useful because package pricing can differ from onboard pricing.

6.What Is Included With Princess Plus Wi-Fi?

Princess Plus includes MedallionNet Max Wi-Fi.

For current package information, Princess lists:

  • 1 device per guest with Princess Plus
  • MedallionNet Max service
  • Internet access for messaging, browsing, sharing, video calls, and streaming
  • Wi-Fi bundled with other cruise benefits

Princess describes MedallionNet Max as the higher-performing Wi-Fi tier available through Princess Plus and Princess Premier.

This can be useful for travelers who already plan to purchase several package benefits and want internet included rather than paying separately.

7.What Is Included With Princess Premier Wi-Fi?

Princess Premier includes MedallionNet Max with four devices per guest.

For example, a guest with multiple personal devices could potentially connect:

  • Smartphone
  • Laptop
  • Tablet
  • Another personal device

Princess specifically states that each guest with Princess Premier receives the four-device MedallionNet Max plan.

The number of devices is particularly relevant for couples or families who want to keep several devices connected.

8.What Is the Difference Between MedallionNet Classic and MedallionNet Max?

Princess currently describes two levels of Wi-Fi service.

Feature MedallionNet Classic MedallionNet Max
Internet access Yes Yes
Browsing Yes Yes
Messaging Yes Yes
Video chat Yes Yes
Streaming Supported Supported
Available as separate purchase Yes No, according to current package terms
Included with Princess Plus No Yes
Included with Princess Premier No Yes
Device allowance Depends on purchased plan 1 per guest with Plus; 4 per guest with Premier

 

Princess says guests without Princess Plus or Princess Premier can still purchase MedallionNet Classic separately.

9.Can You Stream Movies and Shows on Princess Wi-Fi?

Yes. Princess specifically advertises MedallionNet for streaming shows, movies, music, and sports.

However, onboard internet is still a satellite-based maritime connection. Performance can vary, and Princess notes that some high-bandwidth applications may be restricted on selected vessels.

For important work or meetings, it is sensible to download essential files before sailing rather than relying entirely on shipboard connectivity.

1.Can You Make Video Calls?

Yes. Princess says MedallionNet supports video chat.

This means passengers can potentially use compatible messaging or video-calling services to stay in contact with people at home.

Video calls consume more bandwidth than ordinary text messages, however, so connection quality may vary.

10.Can You Use Social Media on Princess Cruises?

Yes. Guests can use MedallionNet to post photos and communicate through internet-based services. Princess specifically mentions posting photos and staying connected with friends and family.

You can use Wi-Fi for activities such as:

  • Checking social media
  • Uploading vacation photos
  • Sending messages
  • Checking email
  • Browsing websites
  • Video chatting
  • Streaming supported content

11.Can You Use Wi-Fi for Work?

Generally, yes. MedallionNet is designed for internet access and can be used for many normal online activities.

If you plan to work during your cruise, consider downloading documents in advance and keeping backup copies available offline.

You should also allow extra time for activities that require a stable connection, such as:

  • Video conferences
  • Large file uploads
  • Cloud synchronization
  • Remote desktop sessions

Internet performance at sea can never be guaranteed in exactly the same way as a land-based broadband connection.

12.How Do You Connect to Princess Wi-Fi?

Connecting to MedallionNet is generally straightforward.

1: Put Your Phone in Airplane Mode

Princess's guidance recommends switching your phone to Airplane Mode and then manually turning Wi-Fi back on. This can help prevent unwanted cellular roaming charges while at sea.

2: Turn On Wi-Fi

Open your device's Wi-Fi settings and connect to the ship's MedallionNet network.

3: Open the Princess App or Login Page

Use the Princess app or the appropriate MedallionNet login process to access your internet plan.

4: Activate Your Purchased Plan

If you purchased Wi-Fi before sailing, Princess says the system can recognize prepaid plans. You can redeem the plan after signing in and activate your device.

13.Is the Princess App Free to Use?

The Princess app is available to help guests manage aspects of their cruise, and some app features work through the ship's onboard network. Princess's app information explains that guests can access features through the vessel's MedallionNet Wi-Fi service.

However, using the ship's onboard network for app features should not be confused with having paid internet access to the wider internet.

For activities such as browsing external websites, messaging through internet services, or streaming, you generally need an appropriate Wi-Fi plan.

14.Does Princess Wi-Fi Work in Your Stateroom?

Yes. Princess states that MedallionNet is designed to provide connectivity throughout the ship, including staterooms and public areas.

Princess has also highlighted Wi-Fi access points in its staterooms as part of its connectivity infrastructure.

Actual signal quality can still vary depending on the ship, location, network demand, and other technical conditions.

15.Does Princess Wi-Fi Work at Sea?

Yes. MedallionNet is specifically designed for internet connectivity while the ship is sailing.

Princess uses satellite connectivity and has incorporated multiple satellite and terrestrial connectivity sources into its network infrastructure.

The connection is therefore different from the Wi-Fi you might use at a hotel or home. The ship communicates with external networks through maritime connectivity systems.

16.What Happens to Wi-Fi When the Ship Reaches Port?

Your Wi-Fi package remains associated with your cruise, but the technical connection can vary as the ship moves between locations.

Your phone may also connect to a local cellular network when the ship is near or in port. If you do not want to incur international roaming charges, check your mobile provider's cruise and roaming policies and keep cellular data disabled when appropriate.

Princess notes that mobile phone charges at sea are billed by the mobile provider when maritime service is used.

17.Do Captain's Circle Members Get a Wi-Fi Discount?

Eligible Platinum and Elite Captain's Circle members receive a 50% discount on their MedallionNet purchase, according to Princess's current onboard FAQ.

If you have a loyalty benefit, check your booking and current Princess terms because benefits can change.

18.Can Multiple Devices Use Princess Wi-Fi?

Yes, depending on the plan.

Princess currently describes:

  • Princess Plus: 1 device per guest
  • Princess Premier: 4 devices per guest
  • Separate MedallionNet plans: device options depend on the package purchased

 

A device limit does not necessarily mean that you can never use another device. Instead, it determines how many devices can have access under the plan at a given time. If you change devices, you may need to sign out or manage the active connection.

19.Is Princess Wi-Fi Good Enough for Streaming?

Princess markets MedallionNet as suitable for streaming and states that guests can stream movies, shows, music, and sports.

Still, passengers should understand that "streaming is supported" does not mean performance is guaranteed at all times.

Network demand, satellite conditions, itinerary, and other technical factors can affect performance.

For a cruise, it is smart to:

  • Download movies before departure.
  • Download playlists for offline listening.
  • Save important documents locally.
  • Update apps before boarding.
  • Avoid relying exclusively on Wi-Fi for essential work.

20.Is Wi-Fi Included in Every Princess Cruise Fare?

No. Princess's current information makes a distinction between standard cruise arrangements and packages that include Wi-Fi. Its own FAQ says Wi-Fi is available separately, while Princess Plus and Princess Premier include Wi-Fi as part of their package benefits.

Therefore, always check your booking confirmation to see whether your particular fare includes internet.

21.Should You Buy Wi-Fi Separately or Choose Princess Plus?

There is no single answer for every traveler because it depends on what other benefits you want.

Buying Wi-Fi separately may make sense if internet is the main extra service you need.

A package may be worth considering if you also want several other included benefits such as drinks, dining, crew appreciation, or other package features.

The important point is to compare the total package cost with the individual services you would actually use, rather than choosing a package only because it includes Wi-Fi.

22.Tips for Using Wi-Fi on a Princess Cruise

Download Content Before Boarding

Download movies, podcasts, music, books, maps, and important documents before leaving home.

1.Turn Off Automatic Updates

Automatic updates can use significant bandwidth and may consume your data allowance on other networks.

2.Keep Your Phone in Airplane Mode

When appropriate, use Airplane Mode with Wi-Fi enabled to reduce the risk of unexpected cellular roaming charges.

3.Check Your Package Before Sailing

Look at your Princess booking or app before departure to determine whether you already have Wi-Fi included.

4.Use Offline Features

Many apps allow you to download content before the cruise. This is especially useful if you want uninterrupted entertainment.

5.Don't Assume Every Internet Service Will Work Perfectly

Princess states that certain high-bandwidth applications can be restricted on selected vessels.

Frequently Asked Questions

Q1.Does Princess Cruises have Wi-Fi onboard?

Yes. Princess Cruises provides onboard internet through MedallionNet Wi-Fi across its fleet.

Q2.Is Princess Cruises Wi-Fi free?

Wi-Fi is not automatically included in every standard cruise fare. Guests can purchase MedallionNet separately or receive Wi-Fi through eligible Princess Plus or Princess Premier packages.

Q3.How much is Wi-Fi on Princess Cruises?

Princess has published MedallionNet Classic pricing starting at US$24.99 per day for one device, but current pricing can vary by booking and sailing. Check your reservation for the applicable price.

Q4.Does Princess Plus include Wi-Fi?

Yes. Princess Plus includes MedallionNet Max, with one device per guest under the current package structure.

Q5.Does Princess Premier include Wi-Fi?

Yes. Princess Premier includes MedallionNet Max with four devices per guest under the current package structure.

Q6.Can I stream Netflix on Princess Cruises?

Princess supports streaming through MedallionNet, but actual performance can vary. Princess also notes that high-bandwidth applications may be restricted on selected vessels.

Q7.Can I video call on a Princess cruise?

Yes. Princess specifically lists video chat as an activity supported by MedallionNet.

Q8.Can I use Wi-Fi in my Princess stateroom?

Yes. Princess says MedallionNet provides connectivity throughout the ship, including stateroom areas.

Q9.Do Platinum and Elite members get cheaper Wi-Fi?

Yes. Princess states that Platinum and Elite Captain's Circle members receive a 50% discount on their MedallionNet purchase.

Q10.Can I buy Wi-Fi after boarding?

Yes. Princess says guests can purchase a la carte MedallionNet through the Princess app while onboard.

Conclusion

Princess Cruises does have Wi-Fi onboard, and its primary internet service is MedallionNet. Guests can use it for browsing, messaging, social media, video calls, and supported streaming.

Travelers can purchase Wi-Fi separately or choose a Princess Plus or Princess Premier package that includes MedallionNet Max. Current package benefits provide one device per guest with Princess Plus and four devices per guest with Princess Premier.

Because prices and package benefits can change, the safest approach is to check your specific Princess booking before departure. If you depend on the internet for work or entertainment, downloading important content in advance is also a practical backup.

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