How do I edit my check-in on the Marella Cruises app?

When planning a cruise with Marella Cruises, one of the most important steps before embarkation is completing your check-in process. Most travelers today use the Marella Cruises app, which makes managing reservations, check-in, and onboard services more convenient. But what if you make a mistake, need to update details, or wish to add extras after you’ve already checked in?

This guide will explain how to edit your check-in on the Marella Cruises app, including step-by-step instructions, requirements, policies, limitations, troubleshooting, and practical tips to ensure a seamless embarkation experience.

1. Why Editing Your Check-In Matters

Even after completing your initial online or app-based check-in, you may need to make changes. Common reasons include:

Updating passport or visa information
Correcting spelling errors in passenger details
Adding or updating emergency contacts
Modifying dining or cabin preferences
Adding onboard extras like excursions or drinks packages
Updating payment methods for onboard accounts

Having accurate and up-to-date information ensures you can board without delays and enjoy your cruise stress-free.

2. Features of the Marella Cruises App

The Marella Cruises app is designed to streamline the pre-cruise and onboard experience. With it, you can:

Complete and edit check-in information
Upload travel documents
View your booking and itinerary
Reserve dining and excursions
Manage onboard accounts and packages
Receive updates and notifications during your cruise

The edit check-in function allows passengers to revisit previously submitted information and update it before boarding.

3. Requirements for Editing Check-In

Before editing check-in details on the Marella Cruises app, ensure you have:

Booking reference number (found in your reservation confirmation)
Lead passenger name and details
Updated documents (passport, visa, insurance, etc.)
Stable internet connection (Wi-Fi or mobile data)
Access to your Marella Cruises app account

4. Step-by-Step Guide to Editing Check-In on the Marella Cruises App

Here’s how to edit your check-in smoothly:

Step 1: Open the Marella Cruises App

Download the app from the Apple App Store or Google Play Store if not already installed.
Log in with your booking reference and surname of the lead passenger.

Step 2: Navigate to Your Booking

Select “My Booking” from the main dashboard.
Locate the cruise reservation you wish to edit.

Step 3: Access the Check-In Section

Tap “Check-In” to review the information you previously submitted.
You will see details like passenger info, travel documents, and emergency contacts.

Step 4: Select “Edit”

Look for an “Edit” or “Update” button.
Tap to open the editable fields for passenger details, travel documents, or preferences.

Step 5: Make Necessary Changes

Update information such as:
- Passport details (number, expiry date, nationality)
- Spelling errors in names (must match passport)
- Emergency contact information
- Onboard preferences (dining times, cabin requests, excursions)
Save changes after each section.

Step 6: Confirm and Resubmit

Review all updates carefully.
Tap “Confirm” to save and resubmit your updated check-in details.
You will receive an updated confirmation email or app notification.

5. What Can Be Edited in the Marella App Check-In?

Not everything is editable after initial submission, but most core details can be updated.

Editable Fields

Passenger personal details (except full legal name changes in some cases)
Passport/visa details
Emergency contacts
Dining preferences
Cabin requests (subject to availability)
Excursion and activity bookings
Payment method for onboard account

Restricted Fields

Lead passenger name (requires customer service intervention)
Major itinerary changes (handled by Marella Cruises support)
Non-refundable extras (may not be canceled via app once purchased)

6. Timing and Deadlines for Editing Check-In

Editing is typically available up to 24 hours before departure.
After this point, changes must be made at the terminal during physical check-in.
For critical updates (like passport numbers), editing early ensures smoother boarding.

7. Policies on Editing Check-In

1 Name Changes

Minor spelling corrections may be updated in the app.
Full passenger name changes often require contacting Marella Cruises directly and may involve a fee.

2 Document Updates

Passport or visa details must match travel documents at embarkation.
Incorrect details may result in denied boarding.

3 Additional Purchases

Extras purchased during check-in edits (drinks packages, excursions) will be added to your onboard account.

4 Fees

Editing most check-in fields is free.
However, name changes and reservation transfers may carry administrative charges.

8. Troubleshooting Common Issues

Problem 1: “Edit” Option Not Available

Solution: The check-in window may have closed (within 24 hours of sailing). Contact Marella customer service or check in at the terminal.

Problem 2: Changes Not Saving

Solution: Ensure stable internet connection and confirm changes by tapping “Save” or “Submit.”

Problem 3: Cannot Edit Passenger Name

Solution: Contact Marella Cruises support. Some edits cannot be made through the app.

Problem 4: App Crashes During Edit

Solution: Update the app to the latest version or switch to Marella’s web check-in portal.

9. Tips for Editing Check-In Successfully

Double-check documents before submission to avoid last-minute edits.
Edit early – don’t wait until the final 24 hours.
Use a secure Wi-Fi connection to prevent interruptions.
Save and confirm changes immediately to avoid losing edits.
Keep copies of confirmations (email or PDF boarding pass).
Contact support quickly for restricted fields like passenger name changes.

10. Real-Life Examples

Example 1: Family Traveler

A parent realizes their child’s passport expiry date is incorrect. They open the app, edit check-in details, and resubmit. The boarding pass updates instantly.

Example 2: Group Traveler

A group of friends books excursions after initially checking in. They edit their check-in through the app, add excursions, and confirm payment.

Example 3: Solo Traveler

A passenger updates emergency contact info the day before departure. The edit takes seconds, ensuring compliance with cruise policies.

11. FAQs on Editing Check-In via Marella Cruises App

Q1: Can I edit my check-in after submission?

Yes, most details can be updated until 24 hours before departure.

Q2: Can I change passenger names in the app?

Minor spelling edits may be allowed, but full name changes require contacting Marella Cruises.

Q3: Will I receive a new boarding pass after editing?

Yes, an updated confirmation will be sent via email or appear in your app.

Q4: Can I add excursions or packages during check-in edits?

Yes, extras can be purchased while editing your check-in.

Q5: What if I cannot edit my check-in online?

You can make changes at the cruise terminal check-in desk.

12. Benefits of Editing Check-In on the Marella App

Convenience: Make updates anytime from your phone.
Flexibility: Adjust preferences and extras even after initial check-in.
Accuracy: Ensure correct details before embarkation.
Time-Saving: Avoid terminal delays by resolving issues in advance.

13.Editing your check-in on the Marella Cruises

Editing your check-in on the Marella Cruises app is straightforward and essential for ensuring your details are accurate before embarkation. From correcting passport information to updating preferences and adding extras, the app gives travelers flexibility and convenience.

By following the step-by-step guide, knowing what fields can and cannot be edited, and understanding timing and policies, you can ensure your cruise starts smoothly. Always make edits early, double-check confirmations, and contact Marella Cruises support if you encounter restrictions.

A smooth check-in process sets the tone for your entire cruise, and with the Marella Cruises app, editing details is easier than ever.