Luxury cruise vacations with Seabourn represent the pinnacle of ocean travel — sophisticated small ships, curated itineraries, and unmatched service. However, plans can change unexpectedly. Whether due to health issues, travel restrictions, or personal emergencies, passengers sometimes find themselves needing to cancel their Seabourn voyage.That’s when understanding Seabourn’s cancellation fees and policies becomes essential. Canceling a cruise isn’t as simple as skipping a hotel reservation. Luxury cruise lines like Seabourn operate under structured cancellation guidelines that depend on when you cancel, the voyage type, and the fare you purchased.This guide will explore Seabourn’s cancellation fee schedule, refund policies, procedures, exceptions, and expert tips on how to minimize your financial loss while maintaining flexibility for future travel.
Seabourn’s cancellation policy is built around timing and commitment. The closer you are to your cruise departure date, the higher the penalty. This system allows Seabourn to manage operations efficiently while protecting revenue for unsold cabins.
Here’s what you need to know:
Cancellations more than 120 days before sailing typically incur little to no penalty.
Cancellations within 30 days of departure often result in substantial fees or even full forfeiture of fare.
Refunds, when applicable, are based on the total fare paid minus any applicable fees.
Seabourn’s cancellation policy applies to both individual and group bookings, though group reservations may have slightly different terms depending on negotiated contracts.
As of 2025, Seabourn’s cancellation fees for most sailings follow this standard schedule (for voyages of 15 days or less):
Days Prior to DepartureCancellation FeeRefund Eligibility
120+ daysNoneFull refund of deposit
119–90 days15% of total fare85% refund
89–60 days50% of total fare50% refund
59–30 days75% of total fare25% refund
Less than 30 days100% of total fareNo refund
Longer voyages (such as Grand Voyages or World Cruises) may have stricter terms:
Cancellations 150–121 days before departure: 10% fee
Cancellations 120–90 days before departure: 25% fee
Within 90 days: 50–100% fee, depending on proximity to sailing
Always refer to your booking confirmation for the exact terms applicable to your specific voyage.
Understanding what “total fare” includes is key to calculating your cancellation fee. Seabourn defines total fare as:
Base cruise fare per person
Taxes, port fees, and charges
Nonrefundable deposits or promotional discounts applied
This total excludes:
Optional shore excursions
Onboard spending or pre-paid gratuities
Travel insurance purchased separately
If you’ve booked add-ons like air packages or pre-/post-cruise hotel stays through Seabourn, these may have separate cancellation policies.
Refundable Deposits: Fully refundable if canceled outside the penalty window (typically 120 days before sailing).
Nonrefundable Deposits: Some promotions or suite upgrades use nonrefundable deposits; these cannot be recovered, even with early cancellation.
Refunds are processed to the original payment method — typically a credit card or travel agency account.
Credit Card Purchases: Usually 15–30 business days after Seabourn confirms cancellation.
Travel Agency Bookings: May take up to 45 days depending on intermediary processing.
Group Bookings: Processed after coordination between Seabourn and the group organizer.
There are several methods to cancel a Seabourn cruise:
If you booked your cruise directly with Seabourn:
Visit www.seabourn.com
Go to Manage My Booking
Select the cruise you wish to cancel
Review the cancellation terms and fees displayed
Submit your cancellation request online or by calling Seabourn’s Reservations department
You’ll receive a confirmation email once the cancellation is processed.
If you booked through an agent or tour operator:
Contact them directly to request cancellation
The agent will liaise with Seabourn on your behalf
Refunds will be processed through the agent
Travel agents are especially helpful when negotiating exceptions or rebooking options.
Not all cancellations are treated equally. Seabourn considers various factors in determining whether full or partial refunds apply.
Seabourn may waive or reduce cancellation fees for verified medical emergencies.
Requires official medical documentation
Must be reported before departure
Refunds are considered on a case-by-case basis
If a guest cannot travel due to official travel bans or visa denials, Seabourn may offer:
Future Cruise Credits (FCCs)
Rescheduling options without penalty
If Seabourn cancels a voyage due to weather, mechanical issues, or operational reasons:
Guests typically receive a full refund or Future Cruise Credit
Seabourn often provides additional compensation such as onboard credit or discounts on future voyages
If a guest fails to appear for embarkation without prior notice, a 100% cancellation fee applies.
Even with strict policies, there are strategies to protect your investment.
A comprehensive travel insurance policy can:
Reimburse nonrefundable deposits
Cover cancellation for covered events such as illness, injury, or severe weather
Include trip interruption coverage for emergencies during travel
Seabourn occasionally offers flexible fare promotions that allow easier cancellations or reschedules without major penalties.
The earlier you cancel, the smaller your penalty. Canceling 120+ days in advance usually saves most of your investment.
If you’re unsure about rebooking, request an FCC (Future Cruise Credit) instead of a refund. This allows you to retain value for a future sailing without losing as much to penalties.
When cancellation fees apply, Seabourn often offers Future Cruise Credits as an alternative.
An FCC is a credit equal to the value of the canceled cruise (minus any applicable fees) that can be applied to a future Seabourn voyage.
Valid for 12–24 months from the date of issue
Can be applied toward any new Seabourn cruise fare
Non-transferable and non-refundable once issued
Retain booking value instead of losing money to penalties
Flexibility to rebook when convenient
Option to upgrade or change itineraries
Group reservations often come with customized cancellation terms.
Each passenger’s deposit and cancellation date may differ
The group leader or travel organizer manages cancellations
Penalties may apply to the entire group if minimum numbers aren’t met
For full-ship or partial charters, cancellations typically involve:
Nonrefundable deposits
Strict cancellation windows (often 180+ days prior)
Negotiated refund terms outlined in contract agreements
Seabourn occasionally introduces temporary flexible cancellation programs — especially during global disruptions or high-travel-uncertainty periods.
Previously, Seabourn offered the “Book with Confidence” policy, allowing guests to cancel up to 30 days before sailing for a 100% FCC.
Sometimes, Seabourn allows passengers who canceled to reinstate their bookings if they change their minds within a short period — avoiding loss of fare differences.
Always check Seabourn’s official website for current offers.
Let’s say:
Your total cruise fare = $10,000
You cancel 50 days before sailing
According to Seabourn’s policy, you’ll incur a 75% cancellation fee.
Calculation:$10,000 × 75% = $7,500 feeRefund = $2,500
If you instead opt for a Future Cruise Credit, you may retain $2,500 as an FCC for future use.
Only if canceled far in advance (usually more than 120 days before sailing). Otherwise, penalties apply.
No. Refundability depends on the fare type and promotional terms at booking.
Typically, 15–30 business days for direct bookings, longer for agency bookings.
Yes, especially for medical or government-related issues. Contact Seabourn’s guest relations department for review.
Transfers are allowed in some cases, but fees may still apply depending on timing and fare rules.
Book Early but Insure Immediately – Purchase travel insurance right after booking.
Mark Payment Deadlines – Once final payment is made, flexibility decreases.
Monitor Cruise Updates – Changes in itineraries may trigger more flexible cancellation options.
Stay in Contact with Your Travel Advisor – They can often secure better terms or future credits.
Read the Fine Print – Promotional fares may have stricter nonrefundable conditions.
Phone: +1 (800) 929-9391 (U.S. & Canada)
Email: info@seabourn.com
Website: www.seabourn.com
Customer Service Hours: Typically Monday–Friday, 7 AM to 5 PM PT
If outside North America, visit the “Contact Us” section of the website for local numbers.
Understanding Seabourn’s cancellation fee structure is essential for every traveler booking a luxury voyage. While Seabourn is known for its outstanding service and flexibility, cancellations close to departure can result in significant financial loss.
Cancel more than 120 days before sailing to avoid most fees.
Always review your fare type — promotional fares can have nonrefundable deposits.
Consider travel insurance or Future Cruise Credits to protect your investment.
Contact Seabourn or your travel agent early if you anticipate changes.
By planning ahead and understanding Seabourn’s policies, you can navigate cancellations smoothly — ensuring that when you’re ready to set sail again, your experience remains luxurious, seamless, and worry-free.