Loyalty programs are a cornerstone of the modern luxury cruise experience, rewarding frequent travelers with exclusive perks, upgrades, and privileges. Windstar Cruises, with its boutique-style ships and personalized itineraries, offers the Windstar Club loyalty program. This program provides rewards for repeat passengers, including discounts, onboard credits, priority boarding, and complimentary upgrades. Understanding how to check your loyalty status ensures that you can fully leverage these benefits on every voyage. This guide explores all aspects of Windstar Cruises loyalty status, including program tiers, how to verify your status, benefits, and tips for maximizing rewards.
The Windstar Club is Windstar Cruises’ official loyalty program designed to reward passengers for repeated cruising experiences. It is structured around tiers, each offering escalating benefits for frequent travelers.
The Windstar Club has multiple membership levels, each reflecting a passenger’s experience and loyalty:
Blue Level: Entry-level tier for first-time members or those with minimal cruising experience.
Benefits include early booking alerts and member-only promotions.
Silver Level: Achieved after multiple sailings or a set number of cruise days.
Benefits may include onboard credits, priority dining reservations, and discounted shore excursions.
Gold Level: Awarded to seasoned travelers who cruise frequently with Windstar.
Offers perks such as complimentary upgrades, priority boarding, and exclusive event invitations.
Platinum Level: The highest tier, reserved for the most loyal passengers.
Includes all Gold benefits plus VIP services, personal concierge access, and enhanced onboard privileges.
Understanding your tier is critical for maximizing your benefits and planning future voyages.
Before checking your loyalty status, you must be enrolled in the Windstar Club:
Automatic Enrollment: First-time passengers are automatically enrolled after completing a cruise.
Online Enrollment: Guests can sign up via the Windstar Cruises website by entering personal information and cruise history.
Customer Service Enrollment: Guests may call Windstar Cruises directly to confirm enrollment or update information.
Once enrolled, members are assigned a tier based on their cruising history, which determines the benefits available to them.
There are multiple ways to check your Windstar Club loyalty status:
The official website provides a convenient portal to view loyalty status:
Log in to your Windstar Cruises account.
Navigate to the Windstar Club section or Profile/Account page.
Check your current tier, points, and available benefits.
Review upcoming perks and potential upgrades for your next cruise.
The website provides the most up-to-date information, including real-time points accumulation and eligibility for tier upgrades.
Windstar Cruises offers a mobile app for guests to manage bookings, check itineraries, and access loyalty program information:
Open the app and log in to your account.
Access the Windstar Club dashboard.
View your current tier, accrued points, and available member benefits.
Using the app is ideal for passengers who prefer mobile access while traveling.
For personalized assistance, contacting Guest Services is highly effective:
Call the Windstar Cruises Guest Services number provided in your booking confirmation.
Provide your personal details or cruise history.
Request confirmation of your loyalty tier and available benefits.
Guest Services can also help resolve discrepancies, update membership records, and explain tier-specific perks.
For passengers already aboard a Windstar ship:
Ask the concierge or Guest Services desk to verify loyalty status.
Staff can provide printed or digital confirmation of your tier.
Onboard personnel can also explain how to use benefits such as priority seating, complimentary upgrades, or onboard credits.
This method is particularly helpful for first-time enrollees or passengers who may have changed tiers since their last cruise.
Understanding your Windstar Club status unlocks multiple advantages:
Priority boarding ensures faster access to cabins and amenities.
Priority dining reservations allow early access to popular restaurants.
Priority shore excursions for in-demand experiences at ports of call.
Onboard credits can be applied to dining, spa treatments, or excursions.
Discounts on future cruises incentivize repeat bookings.
Complimentary upgrades to premium cabins or suites, depending on availability.
Invitations to VIP events, private tours, or special onboard activities.
Personalized services, including dedicated concierge support and cabin amenities tailored to your preferences.
Knowing your status ensures that you never miss opportunities to take advantage of these perks.
Windstar Club members accumulate points or credits for each cruise, which determine tier progression.
Points may be based on the number of cruises, total cruise days, or amount spent onboard.
Some tiers require a specific number of points to qualify for upgrades.
Website or app dashboards show real-time points accumulation.
Email notifications alert members when they are approaching the next tier.
Guest Services can provide manual updates and guidance on how to achieve the next level.
Monitoring your status ensures timely use of benefits and helps plan future bookings strategically.
Book Directly with Windstar Cruises: Direct bookings often provide extra points, special perks, and faster tier progression.
Plan Multiple Cruises: Frequent sailing accelerates tier upgrades.
Utilize Onboard Spending: Dining, spa services, and excursions can contribute to points accumulation.
Engage with Windstar Promotions: Special promotions may offer bonus points or expedited tier upgrades.
Maintain Updated Contact Information: Ensures notifications about promotions, benefits, and tier changes are received promptly.
Combine Group Bookings: Traveling with friends or family may allow group perks to complement individual benefits.
Q1: How often is my loyalty status updated?
Status is updated after each cruise and may be reflected immediately online or through the app.
Q2: Can I retroactively apply past cruises to my status?
Yes. Contact Guest Services with documentation to ensure all eligible cruises are counted.
Q3: Do benefits carry over between tiers?
Some benefits are tier-specific, but basic member perks typically remain available.
Q4: Is there a cost to join the Windstar Club?
No. Enrollment is free, and benefits increase with cruise participation.
Q5: Can loyalty points be shared with family members?
Points are generally non-transferable but can be applied strategically when booking group travel.
Silver Tier Achievement: A passenger sailing three times within two years reached Silver Tier and received priority dining and a $50 onboard credit.
Gold Tier Upgrade: Frequent travelers achieved Gold Tier and were offered complimentary suite upgrades and exclusive event invitations.
Platinum VIP Access: Long-term loyal members gained VIP concierge support and priority excursion booking for highly sought-after experiences.
These examples illustrate how tracking and leveraging loyalty status can significantly enhance the cruise experience.
By understanding the tiers, monitoring points accumulation, and strategically planning cruises, passengers can enhance their luxury experience while enjoying the full advantages of loyalty. Knowledge of your status is a gateway to making every voyage with Windstar Cruises more rewarding, memorable, and seamless.