Staying connected at sea can be useful for checking email, sending messages, working remotely, making calls, or streaming entertainment. Holland America Line offers several Wi-Fi options, and the price depends on the level of access you need and how long your cruise lasts.
As of September 2026, Holland America Line offers three main Wi-Fi levels: Surf, Premium, and Stream. The cruise line currently lists Premium Wi-Fi from US$26 per day and Stream Wi-Fi from US$38 per day, with pricing based on a seven-day package. Longer cruises may receive discounts.
The basic Surf Wi-Fi package is also included with Holland America Line's Have It All fare. Its exact standalone price is not published as a single universal rate because pricing can vary by sailing and package.
| Wi-Fi plan | Current published price | Best for |
|---|---|---|
| Surf | Included with Have It All; standalone pricing varies | Email, browsing, messaging and social media |
| Premium | From US$26 per day | Browsing, messaging, audio/video calling and file transfers |
| Stream | From US$38 per day | Streaming services and heavier internet use |
Holland America states that the Premium and Stream prices are based on a seven-day package, and discounts may apply to longer sailings. Daily packages are not available for pre-cruise purchase.
Important: Wi-Fi prices can change, so travelers should check the price shown for their specific sailing before purchasing.
Holland America has moved away from the older system based on a fixed number of internet minutes or megabytes. Instead, its current plans are based primarily on the type of online activity you want to perform.
Surf is the basic connectivity option.
It is designed for everyday online activities such as:
Holland America says Surf is available with the Have It All fare or for purchase once onboard.
Surf does not provide the full capabilities of the Premium or Stream plans. For example, Holland America describes the basic plan as not supporting audio/video calling features in the same way as the higher tiers.
Premium is intended for guests who need more than basic browsing.
The current published starting price is US$26 per day. Holland America says the plan includes the features available with Surf plus capabilities such as audio and messaging applications and basic video-calling functionality. It does not include video streaming services.
Premium may be useful if you want to:
Holland America's current FAQ specifically identifies Premium as the appropriate level for messaging and basic video applications such as YouTube, Teams or Zoom, while Stream is intended for personal streaming services.
Stream is Holland America's highest listed Wi-Fi tier.
The current published price starts at US$38 per day, based on a seven-day package.
Stream includes the capabilities of the lower packages and is designed for access to personal streaming services such as:
Regional restrictions may apply to individual streaming services, and Holland America notes that access and performance can depend on the service provider and ship's satellite connection.
Yes. The Have It All fare includes the Surf Wi-Fi Package.
Holland America currently lists Have It All at US$65 per person, per day, while cruises departing before Summer 2027 are listed at US$60 per person, per day.
The package includes four main benefits:
The amount of shore excursion credit and number of specialty dining nights depend on the length of the cruise. Surf Wi-Fi is included across the listed cruise-length categories.
Yes.
If your Have It All fare includes Surf and you want more functionality, Holland America allows eligible guests to upgrade to Premium or Stream. Pre-cruise upgrades can be available at a discounted rate, while onboard upgrades are also available.
Once onboard, the upgrade applies for the remaining length of the voyage, and Holland America says Wi-Fi tiers cannot be changed every day.
Using Holland America's currently published starting prices:
US$26 × 7 days = US$182
US$38 × 7 days = US$266
These are simple calculations using the published starting daily rates. Actual pricing can vary because Holland America states that the displayed prices are based on a seven-day package and that longer sailings may receive discounts.
| Plan | Published daily starting price | Approx. 7-day cost |
|---|---|---|
| Surf | Varies / included with Have It All | Depends on booking |
| Premium | US$26 | US$182 |
| Stream | US$38 | US$266 |
These figures should be treated as reference prices rather than guaranteed prices for every sailing.
The current Surf package can be activated on any device, but only one device can be actively connected at a time under the standard single-device arrangement. Holland America says upgrades are available for additional devices.
For guests using Have It All, the included Surf benefit provides one device per guest listed on the booking. For example, if two guests in the same stateroom both have Have It All, each guest can use one device.
If you want multiple devices connected simultaneously, a multiple-device upgrade can be purchased onboard.
Yes, but the practical limitations depend on the package.
Holland America's standard Surf arrangement allows the plan to be activated on a device, but only one device can be actively connected at a time.
For a couple traveling together, one person could disconnect their phone and allow the other device to connect. However, if both people need simultaneous access, purchasing the appropriate multiple-device option may be more convenient.
With Have It All, each guest covered by the package receives one-device access.
Yes.
Holland America states that Wi-Fi is available throughout guest areas, including staterooms and suites.
However, availability does not mean the connection will always perform like a home broadband connection.
Cruise ships depend on satellite communications, and connection quality can be affected by:
Holland America specifically says it cannot guarantee a particular upload or download speed.
Yes. Holland America says it has partnered with Starlink to provide internet service across its fleet. The cruise line describes the service as a high-speed satellite internet system, although actual performance can still vary depending on the ship's location and other conditions.
Starlink can improve the onboard connectivity experience, but it does not mean that passengers will receive identical speeds to a land-based connection everywhere on the itinerary.
Yes, but you need the appropriate Wi-Fi plan.
Holland America identifies Stream Wi-Fi as the package intended for streaming services. The cruise line specifically mentions services such as Netflix, Disney+, Prime and Max.
The lower Surf and Premium packages are not designed for unrestricted video streaming.
If streaming is important to you, check the Stream package rather than assuming that a basic internet package will support it.
Video calling depends on the Wi-Fi package.
Holland America's Premium plan supports basic audio/video features, while Stream includes the broader capabilities of Premium and Surf.
The cruise line also warns that satellite internet performance can vary, so even with the correct package, a video call may not always have the same quality as one made over a strong land-based connection.
Yes.
The Surf package supports social media use along with general web browsing, email and messaging.
This makes Surf suitable for travelers who mainly want to:
If you need video calls or streaming, consider upgrading.
Holland America does not provide unrestricted complimentary internet access to every passenger as a standard cruise inclusion.
However, the cruise line says there are select free websites available through its onboard internet system.
Also, the Navigator app can be used onboard without purchasing an internet package. Holland America says guests can use the app onboard to view schedules, explore activities, book certain services and communicate with traveling companions.
That means you may not need to purchase a full Wi-Fi package simply to use the ship's app.
No internet purchase is required to download or use the Navigator app onboard.
The app can be used for several cruise-related functions, including:
Holland America notes that if you download or use the app while off the ship, normal cellular carrier charges may apply.
Yes.
Holland America allows guests to log in to their booking and purchase eligible Wi-Fi packages before sailing. The cruise line says pre-cruise Premium and Stream upgrades may be available at discounted rates for eligible guests.
The exact options displayed can depend on your reservation.
A practical approach is:
Holland America also states that available plans can be viewed after connecting to the ship's Wi-Fi network and entering your stateroom information and date of birth.
Holland America says guests can purchase and connect to satellite internet 24 hours a day on each ship in its fleet.
That does not guarantee identical speeds throughout the day. Satellite availability, ship location and network conditions can affect performance.
Slow or intermittent service is possible because cruise ships operate in a maritime environment and rely on satellite connections.
Holland America explains that connection quality can be affected by weather, location, satellite availability and other technical factors. The company recommends trying again later if there is a temporary interruption or reduced connection.
For important work or communication, it is sensible to avoid relying entirely on ship Wi-Fi.
Yes.
Holland America allows guests to upgrade Wi-Fi onboard. Depending on the package and availability, upgrades can include:
Holland America's terms specifically state that onboard upgrades can be available for a single day, the remaining cruise duration or additional devices.
Whether Wi-Fi is worthwhile depends primarily on how you intend to use it.
Holland America's three-tier system is designed around these different levels of internet use.
There are several ways to reduce your internet costs.
If you also want drinks, specialty dining and shore excursion credit, compare the total cost of Have It All with purchasing individual extras.
Have It All includes Surf Wi-Fi along with the other listed benefits.
Holland America says eligible guests can receive discounted pre-cruise upgrades to Premium or Stream, while onboard pricing can differ.
Check your booking before sailing rather than automatically waiting until embarkation.
If you only need email and messaging, there may be little reason to pay for Stream.
Likewise, if you plan to watch Netflix during the cruise, purchasing a basic plan with the expectation that it will support streaming could lead to frustration.
If your goal is simply to stay in touch, consider downloading entertainment and important documents before boarding.
You can then use ship Wi-Fi mainly for messages, email and essential online tasks.
Holland America has moved away from traditional minute- or megabyte-based packages.
The cruise line says guests no longer have to monitor minutes or megabytes under its current content-based plans. After certain daily usage levels, data may receive lower prioritization, but guests are not automatically prevented from accessing sites included in their package.
This is different from older cruise internet systems where guests purchased a fixed number of minutes.
Before purchasing an internet package, keep these points in mind:
Holland America currently lists Premium Wi-Fi from US$26 per day and Stream Wi-Fi from US$38 per day. Surf is available with Have It All or can be purchased onboard, with pricing varying by sailing.
Surf Wi-Fi is included in the Have It All fare. Holland America also provides access to select free websites and allows onboard use of its Navigator app without purchasing an internet package.
Yes. Have It All includes the Surf Wi-Fi Package for eligible guests on the booking.
Yes. Holland America's Stream Wi-Fi package is designed to support streaming services such as Netflix, Disney+, Prime and Max.
The Surf package supports messaging applications, although audio and video features require a higher tier.
Premium supports basic audio/video features, while higher-tier Stream service provides the broader connectivity needed for heavier internet use. Actual call quality can vary with satellite conditions.
A standard single-device plan allows only one device to be actively connected at a time. Have It All provides one Surf-enabled device per guest covered by the booking. Multiple-device upgrades are available.
Yes. Eligible guests can purchase or upgrade Wi-Fi through their booking before sailing. Pre-cruise Premium and Stream upgrades may be offered at discounted rates.
Yes. Holland America says it has partnered with Starlink for internet service across its fleet.
Yes. Wi-Fi is available in guest areas, including staterooms and suites. Connection quality can vary because the service relies on satellite connectivity.
Yes. Eligible guests can upgrade before sailing or onboard. Onboard upgrades can apply to the remaining voyage, and Holland America also offers additional-device upgrade options.
So, how much does Wi-Fi cost on Holland America Line? The current published starting prices are US$26 per day for Premium and US$38 per day for Stream, while Surf is included with the Have It All fare and is available separately onboard.
For basic browsing, email and messaging, Surf is designed to cover everyday needs. Premium adds more communication functionality, while Stream is the option for passengers who want access to personal streaming services.
Because Holland America notes that pricing can vary and longer sailings may receive discounts, the most accurate price for your cruise is the amount displayed in your reservation before purchase.
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