Silversea Cruises defines a group reservation broadly to cover bookings where multiple cabins or multiple passengers are traveling together under a coordinated plan. This could be families, clubs, corporate groups, incentive travel groups, travel agents organizing for clients, etc.

Why group contact differs from regular reservations

• Group bookings often involve more complexity: coordinating multiple cabins, special amenities, room allocations, communal dining or events, contract terms, possibly deposits and cancellation terms.

• Because of the scale, they often require negotiation, special rates, or extra services.

• Silversea often routes group reservation requests through a dedicated Group Services team to ensure specialized assistance.

Silversea Cruises group reservations phone and contact information

Here are the relevant phone numbers, email addresses, and regional offices that are relevant if you are seeking to make a group reservation with Silversea.

Key contact email for group reservations

• groupservices@Silversea.com — this is specifically given for group booking service requests. silversea.com

Global/regional Silversea phone contacts (for reservations / enquiries that include groups)

Below are useful contact numbers depending on region:

Region / OfficePhone NumberNotes / When to use

United States (for Silversea Reservations)+1‑800‑722‑9955This is the US toll‑free number for reservations. It is often used for general bookings, which would include group enquiries. silversea.com

Monaco (Headquarters)+377 9770 2424For global/regional escalations, corporate matters, or if no regional office is available. silversea.com

Asia (Singapore)+65 6223 1846For customers and agents located in Asia or requiring regional assistance. silversea.com

Australia & New Zealand+61 2 9255 0600Same as above for Australia & NZ region. silversea.com

United Kingdom+44 844 251 0837For UK based enquiries. silversea.com

Europe (Frankfurt, Germany)+49 69 9675 5212For continental Europe enquiries. silversea.com

Guest Relations / Post‑Booking / Other relevant numbers

These are helpful if your group booking is already in place and you have related issues (feedback, post‑cruise, etc.) but they may also assist or redirect you if you reach them.

• Silversea Guest Relations (Americas): Toll‑free +1‑877‑353‑6834 or geographic +1‑954‑713‑4096 silversea.com

• Australia & Asia Pacific Guest Relations: +61 2 9255 0602 silversea.com

• UK / Continental Europe Guest Relations: +44 2 07 340 0712 silversea.com

How to reach the group services / tips for calling

When you want to make a group reservation, here are steps and tips to make the process smoother.

What to have ready before you call or email

When contacting Silversea for group reservations, whether by email (groupservices@Silversea.com) or by phone, it helps to have the following details ready:

• The number of cabins you require, or the number of passengers (approximate) and desired cabin types (suite, veranda, etc.).

• Desired sailing date(s) or preferred range of dates.

• Destination(s) or itinerary preferences.

• Whether you need special accommodations: dietary, mobility, accessibility, etc.

• What amenities or group additions you may want: group dining, meeting spaces, event hosting onboard, special entertainment, group shore excursions, etc.

• Whether you are using a travel agent or acting individually.

• Budget constraints, deposit structure, cancellation policies you may require.

When to call vs email

• Email (groupservices@Silversea.com): Best for more complex requests where many details are needed and you want written confirmation. Good for comparing options, getting proposals.

• Phone: Good for more immediate feedback or when you want to discuss options, negotiate terms, or clarify things like when cabin allocations will be locked in, or how amenities work. Use regional reservation lines or the US toll-free if you call from the US or from a country that has that option.

Best times to call

• Working hours in the region of the relevant Silversea office. For example, US reservations office will follow US business hours; likewise in Asia or Europe.

• Avoid calling right at opening or just before closing if possible (often customer wait times are shorter mid‑morning or mid‑afternoon local time).

• If you’re outside the country, consider dialing either the regional geographical number (if available) or using international dialing codes.

Additional useful information & policies

Minimum number to qualify as a group

• Silversea often considers a group to be when a certain number of double‑occupancy cabins are booked together. The exact minimum may vary by itinerary or region. Commonly, 8 or more cabins is a threshold in many settings. Silversea Cruises

Rate guarantees and rate holds

• Group rates may be agreed and held for some time in advance (often a number of days or months) while the group confirms participants.

• Deposits and payment schedules may differ from standard individual bookings.

Amenities / group perks

• Silversea may provide special group amenities depending on the size of the group, the type of cabins booked (e.g. suites), the time when booking is made, and the itinerary.

• Examples could include shipboard credit, group event setups, private dining, special cocktail gatherings, etc.

Example scenario: Calling for a group in the US

To illustrate, here is how someone in the United States might contact Silversea to begin organizing a group reservation:

• Dial the US reservations line: 1‑800‑722‑9955

• When connected, ask for the Group Services / Group Reservations department

• Provide the details listed above (number of cabins, preferred sailing date, itinerary preferences, etc.)

• Alternatively, or additionally, send an email to groupservices@Silversea.com outlining the same information, so you have a written proposal.

If you have multiple people in your group or special needs, ask about how early cabin choices must be locked in, deposit amounts, cancellation deadlines.

Common pitfalls and things to check

• Be sure that the group rate is clearly described—including what is included (meals, beverages, gratuities, shore excursions, etc.), and what is extra.

• Ask about contract details: when final payment is due, what are cancellation penalties, what if not all cabins are filled.

• Confirm the amenities or perks promised are written into the contract (for example group cocktail party, wine etc.) so there is no misunderstanding.

• If booking through a travel agent, ensure that agent is clear on who they are dealing with at Silversea, and that all documentation is shared.