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The Viking Cruises experience is renowned for its elegance, comfort, and well-organized itineraries. A key tool that enhances this experience is the Viking Cruises app, known as My Viking Journey, which allows passengers to manage their cruise reservations, view itineraries, book excursions, and stay connected before and during their voyage. However, to take full advantage of the app, passengers must first add their cruise reservation to it. This guide provides a comprehensive 3000-word explanation of how to add a cruise to the Viking Cruises app, including detailed instructions, troubleshooting tips, and additional features you can access once your cruise is added.
The Viking Cruises app is designed to streamline the travel experience and provide passengers with easy access to all cruise-related information. Some of the primary benefits include:
Viewing detailed itineraries, ports of call, and onboard events.
Managing shore excursions and specialty dining reservations.
Checking in online for the cruise.
Receiving notifications about schedule changes, travel updates, or onboard activities.
Before you can use these features, you need to add your cruise reservation to your app account.
Before adding your cruise, ensure that the app is properly installed on your mobile device.
The app is compatible with both iOS (iPhone/iPad) and Android devices.
Ensure your device is running the latest software version to avoid compatibility issues.
Visit the Apple App Store or Google Play Store.
Search for “My Viking Journey” or “Viking Cruises”.
Download and install the app on your device.
Open the app by tapping the icon on your home screen.
Allow necessary permissions, such as notifications, to receive real-time updates.
To link your cruise, you must have a Viking account.
If you do not have an account, select Sign Up.
Enter your email address, first and last name, and create a secure password.
Confirm your email address if prompted by the verification email sent by Viking.
If you already have an account, select Log In.
Use the email address associated with your cruise booking.
Enter your password and access your dashboard.
Once logged in, you can link your cruise reservation.
Navigate to the dashboard or main menu of the app.
Look for “Add Reservation”, “Link a Reservation”, or “Connect a Cruise”.
Tap on the option to begin the process.
Input your confirmation number exactly as provided in your booking confirmation email.
Enter the last name of the primary passenger on the booking.
Review the cruise details displayed in the app, including:
Ship name
Sailing dates
Cabin assignment
Confirm the information to add the cruise to your dashboard.
If you have booked more than one cruise, repeat the process using the respective confirmation numbers.
Many passengers book through travel agents or third-party websites, which may require additional steps:
Some reservations may not automatically appear in the Viking Cruises app.
To link the booking, navigate to “Link Your Reservation” in the app.
Enter your confirmation number and last name exactly as listed.
If issues persist, contact your travel agent to confirm that the booking is eligible for app linking.
Even with correct credentials, some passengers may encounter problems adding their cruise. Common issues and solutions include:
Ensure the booking is fully confirmed and paid.
Wait 24–48 hours after booking for the system to update.
Use the email address associated with the booking.
If multiple accounts exist, try logging in with all possible emails used during the booking process.
Clear your browser cache or app data if you encounter technical errors.
Uninstall and reinstall the app to ensure it is up-to-date.
Some third-party bookings may require manual linking via the app or direct verification with Viking Cruises Customer Service.
If you cannot add your cruise after troubleshooting:
U.S. & Canada: 1-855-338-4546
United Kingdom: +44 208 780 7998
Have your confirmation number, passenger names, and sailing dates ready.
Include all booking details, screenshots, and a description of the problem.
If booked via an agent, they can link your cruise to the app or escalate issues to Viking.
Adding your cruise to the app provides multiple advantages:
Access Itinerary Information: See day-by-day schedules, port details, and onboard activities.
Online Check-In: Complete your pre-cruise check-in for faster boarding.
Manage Excursions: View and modify shore excursions or specialty dining reservations.
Receive Notifications: Get updates on itinerary changes, onboard events, and exclusive offers.
Connect Multiple Cruises: Manage all upcoming cruises from a single dashboard.
Double-check confirmation numbers for accuracy.
Use the same email across all Viking communications.
Update the app regularly to access new features.
Enable notifications to receive real-time cruise updates.
Keep your booking emails for verification if issues arise.
Protect your login credentials and do not share passwords.
Use strong, unique passwords for your Viking account.
Log out of the app on shared devices to prevent unauthorized access.
A passenger downloads the app, creates an account, and adds their cruise using the confirmation number. They can now view itineraries and check-in online.
A passenger books via a travel agent. They manually link the reservation in the app and receive full access to cruise information and excursion management.
A frequent cruiser adds several upcoming sailings to the app and can manage all itineraries from a single dashboard.
Yes, by using the same confirmation number associated with your booking.
New bookings may take 24–48 hours to process in the system.
Double-check for typos. If still unsuccessful, contact Viking Customer Service.
Yes, but they may require manual linking via the app or assistance from your travel agent.
Yes, Viking’s app uses secure encryption for payments and personal information.
Once your cruise is added, the Viking Cruises app becomes an indispensable tool:
Plan shore excursions in advance.
Monitor daily events and dining options.
Stay informed about itinerary changes.
Track loyalty program points and benefits.
Communicate with Viking customer support directly through the app.
Adding your cruise to the Viking Cruises app is a straightforward yet essential step to maximize your cruise experience. The process involves downloading the My Viking Journey app, logging in or creating an account, entering your confirmation number and last name, and verifying the cruise details.
For passengers who book through travel agents or third-party sites, manual linking may be necessary. Troubleshooting steps, such as checking login credentials, clearing cache, or contacting Viking Customer Service, ensure successful addition of your cruise.
Once linked, the app allows you to manage your itinerary, pre-book excursions, complete online check-in, receive updates, and enhance your overall cruise experience. Proper use of the Viking Cruises app ensures a seamless journey from planning to onboard activities.
Your ultimate guide to cruise adventures. Discover amazing destinations, find the perfect cruise, and create unforgettable memories on the high seas.
© 2025 cruisebite.com All rights reserved. | Privacy Policy | Terms of Service
