When you book a holiday with P&O Cruises, you enter a world of comfort, elegance, and excitement. But before the voyage begins, there’s one important detail every guest should know—the cruise confirmation number.
This number is not just a random code; it is your unique identifier for your cruise booking. From managing reservations and checking in online to accessing loyalty points and contacting customer service, the confirmation number plays a central role.
In this guide, we’ll explore in detail:
What a P&O Cruises confirmation number is
Where to find it
How it’s used
Common issues guests face
Step-by-step guidance on checking your booking status
Why this number is vital for a smooth sailing experience
By the end, you’ll know exactly how to handle your cruise confirmation number and use it to your advantage.
A cruise confirmation number (sometimes called a booking reference number) is a unique alphanumeric code assigned to every passenger or booking when a cruise is confirmed with P&O Cruises.
Unique Identifier: No two bookings have the same code.
Alphanumeric: Usually a mix of letters and numbers.
Booking-Specific: Tied directly to your cruise reservation.
Multi-Use: Required for check-in, payments, modifications, and customer service queries.
The confirmation number is your digital passport to everything related to your P&O Cruises holiday. Without it, you may face delays or challenges in accessing your booking.
Accessing Your Booking
View itinerary, guest details, and payment status.
Online Check-In
Essential for completing pre-cruise formalities.
Payments and Balance
Used when paying installments or final balances online.
Customer Service
Agents will always ask for your confirmation number to assist with queries.
Excursion Bookings
Reserve shore excursions and dining with your reference number.
Travel Documents
E-tickets and boarding passes are linked to this code.
If you’ve recently booked a cruise, here’s where you’ll see your number:
Sent immediately after your booking is completed.
Usually appears in the subject line and body of the email.
If booked via a travel agent, the number is on your invoice.
Log into “My Account” on the P&O Cruises website.
Your active bookings will display along with confirmation numbers.
The P&O Cruises app also stores your booking details.
If booked through a third party, the confirmation code is included in correspondence.
Visit the Manage My Booking section of the website.
Enter your last name and confirmation number.
Complete passport details, emergency contacts, and pre-boarding requirements.
Enter your booking reference to check remaining balance.
Make partial or full payments easily.
Access onboard activities before sailing.
Use the confirmation code to secure reservations.
Boarding passes, luggage tags, and itinerary documents are linked.
Always provide the confirmation number to speed up assistance.
It’s easy to confuse your confirmation number with your P&O Cruises loyalty number (Peninsular Club number).
Confirmation Number → Linked to a specific booking.
Loyalty Number → Linked to your personal cruising history.
Check spam/junk folder.
Contact P&O Cruises or your travel agent.
Always double-check spelling and numbers.
Ensure you’re not using your loyalty number by mistake.
Each booking has its own unique confirmation code.
Verify you are entering the correct one for your specific cruise.
Website errors may prevent login.
Try using a different browser or the mobile app.
If you’ve misplaced your booking reference:
Search Your Emails
Look for “P&O Cruises Confirmation” in your inbox.
Check Online Account
Log into P&O’s site with your registered email.
Call Customer Service
Provide personal details (name, email, cruise date).
The team will resend your confirmation number.
Ask Your Travel Agent
If booked through an agent, they will have the record.
Navigate to the “Manage My Booking” page.
Confirmation number + surname.
Check stateroom, itinerary, passenger info.
Book excursions, dining packages, and spa treatments.
Print e-tickets and boarding passes.
Since the confirmation number contains access to your booking:
Do not share publicly (social media, open forums).
Provide only to authorized agents.
Keep a backup in secure storage (email, printout).
For those booking through agents, the confirmation number is essential:
Used to liaise directly with P&O Cruises.
Ensures proper allocation of cabins.
Enables timely updates on payment deadlines.
Yes, both terms are used interchangeably.
Yes, one confirmation number applies to the entire booking, even if multiple cabins are included.
Usually instantly, but within 24 hours at most.
No, loyalty status is checked using your Peninsular Club membership.
Contact P&O Cruises directly for assistance.
Save a digital copy on your phone.
Print multiple copies for travel day.
Always quote it when contacting customer service.
Verify the number matches your cruise details.
P&O Cruises confirmation number
A P&O Cruises confirmation number may seem like a small detail, but it is the gateway to your entire cruise experience. From online check-in and payments to excursion bookings and customer service, this unique code ensures that everything runs smoothly.
To recap:
It’s your unique booking reference.
You can find it in emails, online accounts, apps, or from your travel agent.
It’s required for almost every pre-cruise and onboard process.
Keeping it safe and accessible guarantees a hassle-free journey.