Booking a cruise is an exciting experience, but plans don’t always go as expected. Sometimes, the original traveler can no longer join the trip, and another person needs to take their place. This raises a common question: Can I change the person on a P&O Cruises cruise ticket?
The good news is that in many cases, P&O Cruises does allow name changes or passenger substitutions, provided certain conditions are met. However, these changes often come with restrictions, deadlines, and fees.
This article explores the complete details of passenger changes on P&O Cruises, including:
Rules for changing the name on a ticket
Fees involved
Deadlines for making changes
Step-by-step instructions
Alternatives if changes aren’t possible
Useful tips to minimize costs
Cruise lines, including P&O, maintain strict passenger policies due to:
Security and immigration requirements – Passenger details are shared with ports and border control.
Cabin occupancy rules – Changes must comply with the number of passengers per cabin.
Insurance and liability issues – The passenger named on the ticket is covered under specific terms.
Saver Fares – Typically more restrictive, making passenger name changes harder or impossible.
Select Fares – More expensive but usually allow for flexibility, including substitutions.
Early Saver Fares – Somewhere in between, with limited flexibility.
Yes, in most cases you can change the passenger name on a P&O Cruises ticket. However, this is subject to conditions such as time before departure, fare type, and administrative fees.
If requested in advance (usually no later than 7–14 days before departure).
If the new passenger meets eligibility requirements (such as age, travel documents, and health rules).
If applicable fees are paid.
Close to departure (often less than 7 days).
Saver fare bookings with no flexibility.
Special promotions or group bookings with strict rules.
P&O Cruises charges an administration fee per name change (often £50–£100 per person).
If the new passenger requires cabin upgrades or changes, additional costs may apply.
If airfare was booked through P&O, airline change fees also apply.
If the request is too close to departure, P&O may treat it as a cancellation for the original passenger and a new booking for the replacement passenger, which can be significantly more expensive.
Check your booking confirmation or online account to see which fare type you purchased.
Notify them as early as possible about the need to change passengers.
The replacement passenger must supply full legal name, date of birth, nationality, and passport details.
Settle administration charges and any fare differences.
Get an updated confirmation showing the new passenger details.
The new passenger must have a passport valid for at least 6 months after the cruise.
Insurance policies are tied to passenger names. A new traveler will need their own insurance coverage.
Some itineraries require visas, which the new passenger must obtain before travel.
At least one adult (18+) must be in each cabin.
Minimum sailing age requirements must be met.
Future Cruise Credit (FCC) – Sometimes, P&O allows unused fares to be applied to future cruises.
Transfer Reservation – In some cases, you may be able to transfer the whole booking to a new traveler.
Partial Refund (if insured) – If cancellation is necessary, travel insurance may cover the loss.
Select Fares cost more but allow name changes with fewer restrictions.
Don’t wait until the last week before departure—changes get harder and more expensive.
Agents can sometimes negotiate exceptions with P&O on your behalf.
Insurance may cover unexpected cancellations, reducing financial losses.
Ensure names on the ticket match passports exactly to avoid problems at check-in.
Yes, but the lead passenger must remain if the booking is financed or tied to certain offers.
Yes, but at least one of the original passengers may need to remain depending on the fare rules.
Yes, but fees apply and it becomes harder the closer you get to departure.
Not directly, but you may transfer the ticket to another person through P&O, subject to approval and fees.
Yes, but P&O requires at least one adult in the cabin to accompany minors.
can you change the person on a P&O Cruises cruise ticket? The answer is generally yes, provided you meet the conditions, act early, and pay the required fees. Passenger substitutions are possible but are strictly controlled for security, legal, and operational reasons.
If you anticipate potential changes, it’s always best to:
Book Select Fares for flexibility
Purchase travel insurance
Make changes as early as possible
By understanding P&O Cruises’ policies and preparing in advance, you can make adjustments smoothly and ensure that your cruise holiday remains stress-free, even when plans change.