In today’s always-connected world, cruising no longer means going completely offline. For many travelers, staying in touch with family, managing work responsibilities, sharing experiences on social media, or accessing travel apps is an essential part of the vacation. That reality leads to one of the most common questions first-time and repeat cruisers ask:
The honest answer is: it depends on how you cruise, how you use the internet, and which VOOM package you choose..
VOOM® Internet is Royal Caribbean’s onboard Wi-Fi service, designed to provide guests with internet access while at sea. Unlike older cruise Wi-Fi systems that were limited to email, VOOM is built to support:
Messaging apps (WhatsApp, iMessage)
Social media
Voice and video calls
Video streaming (on higher-tier plans)
Royal Caribbean markets VOOM as “the fastest internet at sea,” and while that slogan is optimistic, there’s no question the company has invested heavily in improving onboard connectivity.
Source:
RoyalCaribbean.com – VOOM Internet Overview
Before deciding whether VOOM is worth it, it’s important to understand why cruise internet behaves differently from home Wi-Fi.
Cruise ships rely primarily on satellite internet, not fiber-optic cables or cellular towers. According to the International Telecommunication Union (ITU) and the U.S. Federal Communications Commission (FCC):
Satellite internet has higher latency
Bandwidth is shared among thousands of users
Performance varies with weather and location
Royal Caribbean has significantly improved performance by deploying Starlink (SpaceX) low-Earth orbit satellites across most of its fleet. Starlink reduces latency compared to older geostationary satellites and improves consistency, especially on newer ships.
Authoritative sources:
FCC.gov – Satellite Communications
ITU.int – Maritime Connectivity Standards
Royal Caribbean Group – Technology Updates
Royal Caribbean typically offers two main VOOM tiers, though naming and pricing may vary by ship or itinerary.
| Feature | VOOM Surf | VOOM Surf + Stream |
|---|---|---|
| Email & web browsing | ||
| Messaging apps (WhatsApp, iMessage) | ||
| Social media | ||
| Voice calls (WhatsApp, Wi-Fi calling) | ||
| Video calls (FaceTime, Zoom) | ||
| Streaming (Netflix, YouTube) |
Key takeaway:
VOOM Surf = basic connectivity
VOOM Surf + Stream = full modern internet use
VOOM pricing is dynamic, meaning it changes based on demand, ship, itinerary, and whether you purchase pre-cruise or onboard.
VOOM Surf: Lower-cost option
VOOM Surf + Stream: Significantly more expensive
Buying VOOM before your cruise is usually cheaper than purchasing onboard. Multi-device discounts may apply for families or couples.
Based on publicly available information, there is no confirmed data showing fixed VOOM pricing across all sailings.
Source:
RoyalCaribbean.com – Internet Packages
Send and receive emails
Use WhatsApp, iMessage, and similar apps for texting
Browse the web
Use the Royal Caribbean app fully
Make voice and video calls
Stream music and video
Join Zoom or Teams meetings
Upload photos and short videos to social media
Consumer Reports notes that streaming-quality internet on shared networks is heavily dependent on congestion, which explains why cruise internet may fluctuate.
Source:
ConsumerReports.org – Internet Performance
Generally reliable
Minimal delays
Works well even during busy periods
Stable on newer ships
Minor lag is common
Best during off-peak hours
Variable performance
Occasional buffering or dropped calls
Best near land or on Starlink-equipped ships
Cruiser feedback consistently shows that VOOM works best for communication, not heavy streaming marathons.
Worth it? Sometimes
Useful for staying in touch
Basic VOOM Surf often sufficient
Kids’ streaming may strain bandwidth
Worth it? Yes
Surf + Stream allows uploads and live sharing
Expect slower speeds than home internet
Worth it? Conditionally
Email, messaging, light meetings work
Not reliable enough for mission-critical video calls
Worth it? Probably not
Royal Caribbean app works without VOOM
Ship phones and offline activities may suffice
Worth it? Yes
VOOM often cheaper than cellular roaming
WhatsApp and Wi-Fi calling are cost-effective
| Cruise Line | Internet Quality | Streaming Support | Overall Value |
|---|---|---|---|
| Royal Caribbean (VOOM) | Good | Yes | |
| Disney Cruise Line | Moderate | Limited | |
| Carnival Cruise Line | Moderate | Limited | |
| Norwegian Cruise Line | Variable | Yes |
Royal Caribbean consistently ranks near the top due to its investment in Starlink technology.
Ask yourself:
Do I need texting only?
Will I make calls or stream?
Is this for work or leisure?
Texting & browsing → VOOM Surf
Calls & streaming → VOOM Surf + Stream
VOOM is priced per device. Sharing devices or rotating logins can reduce costs.
Short cruises may not justify the cost; longer sailings often do.
Pre-purchasing almost always saves money.
Drawing from telecommunications research and real cruise experience:
Use messaging instead of video calls
Make calls during early morning or late night
Disable cloud backups and auto-updates
Close unused apps
Avoid elevators and metal-heavy areas
WHO and NIH digital communication guidance supports reducing background data usage to improve performance on unstable networks.
Standard encryption protocols apply
Apps like WhatsApp use end-to-end encryption
Royal Caribbean may:
Throttle excessive bandwidth use
Prioritize overall network stability
Based on publicly available information, there is no confirmed data indicating content monitoring beyond standard network management.
No. Internet packages are paid separately.
Yes, but performance varies.
Yes. Starlink-equipped ships perform better.
You can switch devices, but only one can be active at a time.
For occasional meetings, yes—but not guaranteed.
Severe weather can impact satellite connectivity.
Often yes, especially internationally.
Policies vary by sailing; check Royal Caribbean terms.
Yes, often with better speeds near land.
Yes—the basic Surf plan offers good value.
Yes—VOOM is worth it for many travelers, but not all.
Worth it for:
Staying in touch with family
International travelers
Social media users
Light remote work
Not essential for:
Travelers seeking a digital detox
Short cruises with minimal connectivity needs
Bottom line:VOOM delivers one of the best cruise internet experiences available today. While it won’t replace home broadband, it provides reliable communication, modern app support, and real value—if you choose the right package for your needs.
Royal Caribbean International (Official Website)
FCC.gov – Satellite Communications
ITU.int – Maritime Internet Infrastructure
ConsumerReports.org – Internet Performance
Harvard Business Review – Digital Infrastructure
NIH.gov & PubMed – Network Efficiency Research
WHO – Digital Communication Best Practices
If you’d like, I can also:
Compare VOOM with Disney or Carnival internet
Recommend the best VOOM plan for your travel style
Create a cost-saving strategy for families
Just tell me what you’d like next.
Recent Guide