Traveling with American Queen Voyages is an unforgettable experience. Whether you are cruising down the Mississippi River, exploring the Great Lakes, or venturing into Alaska, the journey begins long before the ship sets sail. One of the most crucial parts of preparing for your voyage is completing and managing your check-in process.
Thanks to modern technology, American Queen Voyages allows passengers to handle their check-in conveniently through the American Queen Voyages mobile app. But what if you made a mistake while filling out your check-in details? Or perhaps your travel circumstances changed and you need to update certain information? That’s where the ability to edit your check-in on the app becomes essential.
In this comprehensive guide, we will walk you through how to edit your check-in on the American Queen Voyages app, explore common reasons passengers may need to make edits, troubleshoot potential issues, and provide expert tips for a smooth experience.
Before diving into the editing steps, let’s understand why the check-in process is so important.
Compliance with regulations: Cruise lines must comply with federal and international travel laws. Your personal details, identification, and emergency contact information are crucial for safety.
Faster boarding: Completing check-in early ensures a quick and hassle-free embarkation process.
Onboard customization: Some services like dining reservations or excursions may be linked to your completed check-in.
Peace of mind: Getting your details right means you avoid delays or issues when arriving at the port.
But sometimes, after submitting your check-in, you realize you need to update or correct something. That’s where the app helps.
Before you can edit your check-in, you need to have the app installed and linked to your reservation.
Available on iOS App Store and Google Play Store.
Search for American Queen Voyages and download the official app.
Use your booking confirmation number, last name, and email to log in.
Some users may also be able to log in with a registered guest account.
Once logged in, you should see your upcoming cruise listed.
If not, manually enter your reservation number to connect it.
Now, let’s go through the exact steps to edit your check-in details once you’ve already submitted them.
From the home screen of the app, tap on “Manage My Cruise” or “Check-in”.
This will display your completed check-in summary.
Look for the “Edit” or “Update Information” option.
It may appear next to each section such as “Personal Information,” “Travel Documents,” or “Payment.”
Here’s what you can edit:
Personal details (name spelling corrections, date of birth, gender)
Contact information (phone number, email address, emergency contact)
Travel documents (passport details, government ID, visa information)
Onboard payment method (credit/debit card updates)
Health and safety questionnaire (vaccination status, medical details, insurance info)
After making edits, tap “Save” or “Confirm.”
The app may ask you to re-authenticate with your booking details.
Once edits are finalized, you can re-download your boarding pass and luggage tags.
Always bring the updated version with you to the terminal.
Many passengers find themselves needing to update their check-in information for different reasons.
If your passport has been renewed after your initial check-in, you’ll need to update the new number and expiry date.
Sometimes, typos in your name or date of birth can create issues at boarding. Editing ensures accuracy.
If your card expired or you wish to use a different card for onboard purchases, the app allows quick updates.
Travel requirements may change, or you may need to upload new vaccination records.
If your emergency contact or phone number changes, editing ensures the cruise line has accurate details in case of emergencies.
Editing check-in is convenient, but it must be done within certain deadlines.
Final deadline: Typically, you must complete and edit check-in 3–5 days before sailing.
Locked fields: Some information, like your legal name, may require contacting customer service if major changes are needed.
Port updates: Once you arrive at the port, you may need to correct details in person at the check-in desk.
Even with a user-friendly app, issues can arise.
Ensure your booking number is entered correctly.
Reset your password if needed.
Some fields may lock after a certain date. In this case, call American Queen Voyages Guest Services.
Delete the old pass and re-download the updated one.
Ensure your app is updated to the latest version.
Clear your app cache.
Reinstall the app and log back in.
Review all changes carefully to avoid repeated edits.
Edit as soon as you notice an error—don’t wait until the last day.
Print or screenshot your updated check-in documents.
For critical edits like legal name changes, always reach out to customer support.
No, check-in edits must be done before sailing. Onboard updates are limited.
Yes, you’ll need a stable internet connection to log in and update details.
You may be able to correct them at the port, but this could cause delays.
Yes, there are no additional fees for updating your details.
Editing your check-in on the American Queen Voyages app is simple, efficient, and designed to give you peace of mind before your cruise. Whether you need to correct an error, update travel documents, or change your payment method, the app ensures you remain in control of your travel experience.
By following the step-by-step guide in this article, you can confidently manage your check-in details, avoid last-minute issues, and focus on what truly matters—enjoying your upcoming river or expedition voyage.