Changing a passenger name on a Silversea Cruises booking is one of the more common requests from travelers. Because cruise lines must comply with security, immigration, airline, and manifest requirements, there are rules governing how, when, and if a name can be changed. Depending on how far in advance you make the request, what your fare includes (for example whether air is included), where you booked, and the nature of the change (typo correction vs full substitution), the ability to change a name — and cost of doing so — will vary significantly.
To get a clear picture of what’s allowed, here’s a breakdown of what Silversea’s terms and conditions state, region by region, and what the practical implications are.
Silversea requires full passport data at the time you make the reservation. This includes name exactly as appears on passport, date of birth, nationality, gender, passport number and expiration. If any of that information is missing, inconsistent or incorrect, that may trigger issues later. The reason is that airline manifests and government authorities require accuracy. Silversea+2EriksCruises+2
In many of Silversea’s regional terms, name changes are not permitted after initial confirmation — particularly when an Air / Sea Package is involved, or when flights have been ticketed. That means once the booking is confirmed and the airline portion is issued, you may not be allowed to change the name without severe consequences. Silversea+2EriksCruises+2
There are regions or itineraries where full name changes are permitted “subject to approval” up to a certain time before departure — for example up to 10 days prior in the Red Sea region. But even there, Silversea does not guarantee approval. You must formally request it and meet all requirements and pay any fees. Silversea
If a name change (or substitution) is accepted, Silversea often imposes an administrative fee. Also, if any other providers (airlines, hotels, transfers) are involved, any fees or penalties from them are the traveler’s responsibility. If the guest fails to provide required passport details in time, or does not meet visa/immigration requirements, also risk cancellation of air schedules or tickets. Silversea+2Silversea+2
In the Red Sea region, full name changes are allowed on a “case by case basis” up to 10 days before departure. Silversea
In many bookings with flights included, name changes are not allowed after confirmation or after airline tickets are issued. Silversea+2EriksCruises+2
In the Israel region, substitutions / name changes can be requested up to 7 days before sailing. Silversea Cruises
“Confirmation” typically means when Silversea has provided the booking confirmation and all terms / fares are locked in. With Air / Sea Packages, ticket issue means the airline has issued the ticket to your name. Once that happens, airlines often have strict rules, and Silversea’s policy reflects that these airline‑related components may prevent a name change. Silversea+1
Understanding what level of name change you need is crucial. Some changes are simpler, some are more difficult or impossible.
These are generally the most easily accommodated changes. If detected early (before final payment or ticket issuance), these corrections may be allowed, sometimes with little or no fee. But that is not guaranteed. Silversea+1
Replacing one guest with another (i.e. someone entirely different) is a more substantial change. This is more likely to incur fees, require documentation (passport, visa etc.), and face stricter deadlines. In many cases, there must be someone on the booking who remains as originally named (especially for promotional fares or group bookings). Also, the replacement must meet all requirements. Silversea Cruises+1
If your booking includes flights, once the airline tickets are issued, name changes are often disallowed. Even if allowed by Silversea in principle, the airline may refuse or impose heavy fees. Silversea+1
Some bookings or promotions have explicit “no name change” clauses. For example, if you booked under a special rate, or booked only cruise‑without‑air in some regions, or used certain promotional bundles, name changes may be prohibited. Silversea+2Silversea Cruises+2
When a name change is permitted, there are several costs and responsibilities to consider.
Most regions impose an administrative or processing fee for name changes or substitutions. The amount depends on region, fare, how late the request is, and whether other services are affected.
In Silversea’s Middle East Terms, there is a non‑refundable administrative fee of €100 per person for confirmed changes. Silversea
In Red Sea region, there is a charge of SAR 500 per reservation for date changes; for name changes, they are “subject to approval” — cost may vary. Silversea
If the reservation includes an Air / Sea Package, remember that changing the name may require altering airline tickets. The airline may charge fees, require reissuance of tickets, or even deny changes. Silversea’s policies make clear that any additional costs from airlines etc. are the guest’s responsibility. Silversea+1
If a substitution means switching fares or moving to a different category (for example moving suite categories), you may encounter price differences.
Some promotional discounts, loyalty benefits, or rate advantages may be lost if the booking no longer meets the same criteria after name change or substitution. Silversea Cruises+1
If you find you need to change a name, here are the steps you should follow to maximize your chance of success and minimize cost.
As soon as you obtain your confirmation, carefully inspect the names of all passengers. Compare with passports or IDs. Catch any typos or discrepancies early. The earlier you spot them, the easier and cheaper it will be to fix.
Since policies differ by region (Middle East, Red Sea, Israel, etc.), and fare/booking type, look up the specific terms that apply to your reservation. See whether your fare allows substitutions or name changes, and what fees are stated.
If you booked through an agent, contact them. If you booked directly, contact Silversea Guest Services. Explain clearly whether you want a minor correction or a full substitution. Provide the exact legal name (as on passport) of both original and replacement traveler, if substitution.
This may include valid passport data, visa or authorization where needed, proof of identity, possibly proof of relationship in some special cases (if required by immigration).
You may need to pay Silversea’s administrative fee, plus any airline or other third‑party fees. Request a quote.
Once the change is processed, ask for updated booking documentation, boarding passes (if applicable), air tickets (if modified), cruise documents, manifest information. Make sure everything matches your passport.
A few days before sailing, double check all documents: cruise docs, air tickets, visa, etc. Ensure names are correctly reflected everywhere.
To give you a more concrete sense of what rules apply in different places, here are several region‑specific examples drawn from Silversea’s published terms.
Substitution of one guest’s details for another (i.e. changing passenger name) can be requested up to 7 days before sailing. Fee is £50 per name change per booking. Replacement guest must meet all participation requirements. Silversea Cruises
Other changes (ship, sail date, flights) up to same or as per policy, with fee ~ £75 per guest per booking. Silversea Cruises
Name changes are not allowed after initial confirmation if air / sea package is involved. Silversea+1
Administrative fee for changes is €100 per person for confirmed changes. Silversea
Full name changes subject to approval on a case‑by‑case basis up to 10 days prior to departure. Silversea
Date changes in this region cost SAR 500 per reservation plus any price difference. For name changes, fee not fixed publicly but subject to approval. Silversea
It is just as important to understand when a name change will not be permitted.
Once air tickets are issued, many airlines disallow any name changes, or impose very restrictive fees. If your Silversea booking includes flights, and those tickets are in your name, the window for changes may be closed. Silversea’s terms emphasize that if name changes are attempted after that point, you may forfeit the air schedule or seats. Silversea+1
Some fare classes, promotional offers, or airline‑bundle rates may explicitly prohibit substitutions or name changes. If your booking contract says “name changes not permitted”, entering a different name could violate the contract, and the booking may be cancelled or re‑priced.
Even in regions where name change is allowed up to a certain number of days before sailing, as you approach that cutoff, chances of approval decline. Processing constraints, documentation, airline issues, printing manifest or immigration info may block late changes.
Leaving names wrong, or failing to change them when needed, can lead to serious travel complications.
Cruise lines, immigration, port authorities, and airlines all check names and identity. If your name on the cruise documents does not match your passport exactly, you may be denied boarding.
For international ports, entering certain countries may require advance visas or documentation tied to the traveler’s name. If the name is wrong, visa may be invalid, causing denial of access.
If the cruise line determines that the booking is invalid (name mismatch, or you violate terms), you may lose deposits, pay cancellation penalties, or even lose the fare without refund.
Special offers often are tied to original guests, specific rates, or identities. A substitution might void those benefits.
Here are measures you can take to reduce cost and risk.
Always check names as per passport when making the reservation. Avoid abbreviations, nicknames. Ensure middle name / initial matches if required.
If your booking is complex (air included, international ports, visas), using an agent can help navigate rules, ensure documentation, and handle change requests appropriately.
The earlier you attempt any necessary correction or substitution, the more flexibility you have, lower fees, and higher chance of approval.
Passport scans, booking confirmations, visa documentation. If substitution, you may need to show identification of the new traveler.
After the change, ensure that all related documents (cruise confirmation, air tickets, shore excursion reservations, visa, insurance) reflect the updated name.