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How can I connect reservations on Avalon Waterways?

  • Michael Rodriguez
  • 10 October 2025
  • 7 min read

How can I connect reservations on Avalon Waterways?

Avalon Waterways is renowned for delivering luxurious river cruising experiences across the world’s most iconic waterways. Whether it’s the Rhine, Danube, Mekong, or other scenic routes, travelers enjoy high-end accommodations, fine dining, and immersive excursions. However, many guests and travel planners face a common question: “How can I connect multiple reservations on Avalon Waterways?”Connecting reservations is crucial for families traveling together, friends booking side-by-side cabins, or travelers coordinating multiple itineraries. This comprehensive 3,000-word guide will explain everything about connecting Avalon reservations, including technical procedures, common challenges, tips for group travelers, and direct contact options for assistance.

1. Understanding Avalon Waterways Reservation Structure

Before learning how to connect reservations, it’s important to understand how Avalon Waterways structures its bookings:

  • Individual Reservations: Each passenger booking is assigned a unique confirmation number and stored in the Avalon system.

  • Group Reservations: Larger groups of eight or more passengers are managed under a master booking with sub-bookings for each guest.

  • Linked or Connected Reservations: When multiple individual bookings are coordinated to share cabins, decks, or itineraries, they are considered connected.

Connecting reservations ensures:

  • Seamless communication with Avalon regarding cabin placements and preferences.

  • Coordinated dining or excursion schedules.

  • Simplified payment management for groups or families.

2. Reasons to Connect Reservations

There are several scenarios where connecting Avalon reservations is beneficial:

a. Families Traveling Together

If family members book separate cabins, connecting reservations ensures they are located near each other on the ship and allows coordinated excursions.

b. Friends or Groups

Groups often book multiple cabins individually. Connecting reservations allows the group leader to manage all bookings under one coordinated plan.

c. Sequential Cruises

Some travelers book two different cruises back-to-back and want Avalon to recognize the same traveler across itineraries for loyalty points, cabin assignments, and luggage handling.

d. Special Requests

Connecting reservations helps Avalon accommodate specific requests, such as connecting or adjoining staterooms, dietary preferences, or shared excursion arrangements.

3. How to Connect Reservations on Avalon Waterways: Step-by-Step Guide

Connecting reservations is not always an automatic process. Here’s a detailed guide:

Step 1: Gather Reservation Details

Before contacting Avalon, ensure you have:

  • All relevant confirmation numbers.

  • Traveler names exactly as on the booking.

  • Cabin preferences or deck requests.

  • Dates and itineraries for each reservation.

Having complete information streamlines the process and prevents errors.

Step 2: Log Into Your Avalon Account

  1. Visit Avalon Waterways and log into MyAvalon.

  2. Ensure each reservation appears in your account.

  3. If a reservation was made through a travel agent, verify that it’s linked to your MyAvalon account.

Note: Reservations not visible in your account may require assistance from Avalon’s customer service before they can be connected.

Step 3: Contact Avalon Waterways Customer Service

Connecting reservations usually requires manual action by Avalon’s support staff. You can contact them via:

When contacting Avalon, provide:

  • Confirmation numbers of all reservations to be connected.

  • Traveler names and any shared cabin or deck preferences.

  • Reason for connecting the reservations.

A representative will verify eligibility and manually link the reservations in Avalon’s system.

Step 4: Confirm Cabin Assignments

After Avalon connects reservations:

  • Ask the representative to confirm cabin assignments, especially if connecting staterooms are desired.

  • Verify that traveler names and details match exactly to prevent boarding or documentation issues.

  • Ensure any special requests, such as dining preferences or mobility accommodations, are applied across all connected bookings.

Step 5: Receive Updated Confirmation

Avalon will send a new linked reservation confirmation:

  • This may be an updated digital confirmation email reflecting the connected reservations.

  • Check all details carefully, including cabin numbers, passenger names, and itinerary dates.

Step 6: Monitor Your MyAvalon Account

Once the reservations are connected, they should appear under your MyAvalon account. You can:

  • Review itinerary and cabin details.

  • Access pre-cruise documentation.

  • Manage payments and passenger information for all linked reservations.

4. Connecting Reservations Through a Travel Agent

If your bookings were made via a travel agent:

  1. Provide the agent with all relevant confirmation numbers.

  2. Ask them to submit a linking request to Avalon Waterways.

  3. The agent can often coordinate multiple reservations faster than individual attempts, especially for large groups.

  4. Agents may also help with:

  • Assigning connecting cabins

  • Coordinating excursions

  • Managing group deposits and payment deadlines

Using a travel agent simplifies the process for large or complex bookings.

5. Group Bookings and Connecting Reservations

Large groups, such as families, clubs, or corporate travel groups, often need connected reservations. Avalon offers a group reservations system for bookings of 8 or more passengers.

Key Advantages:

  • Centralized Management: One group leader manages all bookings.

  • Custom Cabin Placement: Ensures cabins are on the same deck or side of the ship.

  • Shared Excursion Coordination: Group tours are organized for all connected travelers.

  • Payment Scheduling: Flexible group payment options.

How to Connect Group Reservations:

  • Contact Avalon’s Group Reservations Department:📞 1-866-821-2752 (U.S. & Canada)đź“§ groups@globusfamily.com

  • Provide all individual confirmation numbers for linking.

  • Specify cabin preferences and any special group requirements.

Avalon can merge multiple individual bookings into a single coordinated group record.

6. Common Challenges and How to Solve Them

Challenge 1: Reservations Under Different Emails

If reservations are under separate emails, Avalon may need to manually merge them.Solution: Provide all email addresses to the customer service team and request linking under a single account for easy management.

Challenge 2: Different Booking Types

Reservations booked individually versus as part of a package may require verification before linking.Solution: Ensure all bookings are eligible for connection and ask Avalon to confirm.

Challenge 3: Payment Status Issues

Outstanding payments or incomplete deposits may prevent reservations from connecting.Solution: Verify that all payments are processed and reflected in Avalon’s system before requesting connection.

Challenge 4: Group Size Limits

If your group exceeds Avalon’s threshold for linking, the reservations may need to be managed in subgroups.Solution: Contact Avalon’s Group Reservations Department for advice on best practices for large groups.

7. Benefits of Connecting Reservations

Connecting reservations offers multiple advantages:

  1. Simplified Management: Handle all bookings under a single account.

  2. Cabin Coordination: Ensure cabins are adjacent or connected.

  3. Dining and Excursions: Coordinate meal times and group excursions.

  4. Payment Flexibility: Track deposits and final payments efficiently.

  5. Enhanced Communication: Receive consistent updates and notifications for all linked reservations.

8. Technical Tips for Smooth Linking

  • Always double-check confirmation numbers.

  • Maintain a record of all emails and correspondence with Avalon.

  • Use MyAvalon account for monitoring updates.

  • Keep a copy of the linked reservation confirmation for each passenger.

  • If traveling internationally, verify that all travelers’ passports match reservation records to avoid boarding issues.

9. FAQs About Connecting Reservations

Q1: Can I connect reservations after final payment?

Yes, but it’s best to connect them as early as possible for cabin coordination and group planning.

Q2: Can connected reservations share the same cabin?

Yes, if Avalon allows it based on stateroom capacity and cruise policy.

Q3: How long does it take to connect reservations?

Typically, within 24–48 hours after contacting Avalon or a travel agent.

Q4: Can I disconnect reservations later?

Yes, but you must contact Avalon to make changes, which may be subject to availability and policies.

Q5: Is there a fee for connecting reservations?

Generally, Avalon does not charge a fee, but additional requests (like cabin upgrades) may incur standard costs.

10. Contact Information for Assistance

Individual Reservation Support: 1-877-797-8791 (U.S. & Canada) info@avalonwaterways.com

Group Reservations Department: 1-866-821-2752 (U.S. & Canada) groups@globusfamily.com

Corporate/Parent Company (Globus): +1 (303) 703-7066  customerrelations@globusfamily.com

Website: www.avalonwaterways.com

11. Final Thoughts

Connecting reservations on Avalon Waterways is an essential step for travelers wanting coordinated cabin placement, synchronized itineraries, and seamless group management. By following the step-by-step guide provided, verifying your booking details, and contacting Avalon’s customer service or group reservations department, you can ensure that all your reservations are connected efficiently and professionally.Whether you are traveling with family, friends, or as part of a corporate or special interest group, linked reservations simplify planning, maximize convenience, and enhance your Avalon Waterways river cruise experience.By staying organized, keeping records, and using Avalon’s dedicated support channels, you can enjoy a stress-free, memorable journey across the world’s most scenic waterways.

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