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Is Royal Caribbean currently allowing cancellations?

  • Michael Rodriguez
  • 2 September 2025
  • 7 min read

Is Royal Caribbean currently allowing cancellations?

Cruising with Royal Caribbean is one of the most popular ways to explore the world in comfort and luxury. However, unexpected events, personal emergencies, or travel disruptions may force passengers to reconsider their plans. In these situations, a critical question arises: is Royal Caribbean currently allowing cancellations?

Royal Caribbean has a structured cancellation policy that varies depending on fare type, timing, and circumstances. Understanding current policies is essential for travelers seeking refunds, Future Cruise Credits, or rescheduling options. This guide provides a detailed overview of Royal Caribbean’s current cancellation practices, eligibility requirements, procedures, timelines, and tips to ensure a smooth process.

1. Royal Caribbean Cancellation Policy Overview

Royal Caribbean maintains a flexible yet structured approach to cancellations, balancing passenger needs with operational considerations. The policy depends on several factors:

  • Fare type (refundable, non-refundable, promotional)

  • Timing of cancellation

  • Reason for cancellation (personal, medical, travel restrictions, cruise line changes)

  • Current global and local travel regulations

The policies are designed to provide clarity while protecting both passengers and the cruise line from losses.

2. Are Cancellations Currently Allowed?

Yes, Royal Caribbean is currently allowing cancellations. However, the terms and conditions vary depending on fare type and timing:

2.1 Refundable Fares

  • Passengers can cancel at any time within the refundable period.

  • Full refunds may be issued if canceled according to the fare rules.

2.2 Non-Refundable Fares

  • Typically not eligible for cash refunds.

  • Future Cruise Credit (FCC) may be offered instead.

2.3 Promotional Fares

  • Cancellation eligibility depends on specific promotion terms.

  • Often limited to FCC or onboard credit rather than cash refunds.

2.4 Cancellations Due to Cruise Line Changes

  • If Royal Caribbean cancels a sailing or significantly changes the itinerary, passengers may choose:

    • Full cash refund

    • Future Cruise Credit

3. Current COVID-19 or Travel Restrictions

Even though global travel has largely normalized, some local regulations and health protocols still affect cancellation policies:

  • Cruise lines may offer more flexible cancellation options for affected itineraries.

  • Passengers impacted by health-related travel restrictions may be eligible for refunds or FCC.

  • Royal Caribbean updates policies regularly to accommodate evolving regulations.

Passengers are advised to check official Royal Caribbean communications for the latest cancellation updates before booking or canceling.

4. Types of Cancellation Options

Royal Caribbean provides several options for passengers wishing to cancel:

4.1 Full Refund

  • Typically available for refundable fares or cancellations initiated by the cruise line.

  • Cash refunded to the original payment method.

  • Processing generally takes 7–14 business days for credit cards and up to 30 days for bank transfers.

4.2 Future Cruise Credit (FCC)

  • Offered for non-refundable fares, promotional bookings, or partial disruptions.

  • Applied immediately to the passenger’s Royal Caribbean account.

  • Can include additional incentives such as onboard credit or cabin upgrades.

4.3 Onboard Credit

  • Provided for minor disruptions or service inconveniences.

  • Can be used for dining, excursions, or spa services.

  • Typically applied immediately.

4.4 Rescheduling Option

  • Passengers may reschedule their cruise without penalties if canceled within the allowed window.

  • FCC or deposit can be applied toward new booking.

5. Timeline for Cancellations

The timing of your cancellation affects eligibility and refund amount:

  • More than 90 days before departure – Minimal fees; refundable fares may receive full cash refunds.

  • 60–90 days before departure – Partial refunds; higher cancellation fees.

  • Less than 60 days before departure – Non-refundable fares typically only receive FCC; refundable fares may incur higher fees.

  • After departure – Refunds only available for cruise line disruptions.

6. Steps to Cancel a Royal Caribbean Cruise

Step 1: Gather Booking Information

  • Reservation number, passenger names, cabin details, and payment receipts

Step 2: Review Fare Rules

  • Check your booking confirmation for cancellation deadlines and policies

Step 3: Contact Royal Caribbean

  • Call or email official customer service

  • Provide booking details and reason for cancellation

Step 4: Submit Written Request

  • Include supporting documentation if applicable (medical certificate, travel restrictions, etc.)

  • Specify preferred compensation (cash refund, FCC, or onboard credit)

Step 5: Wait for Confirmation

  • Royal Caribbean acknowledges cancellation requests within a few business days

  • Refund or FCC is processed based on fare type and eligibility

7. Cancellation Fees

Fees depend on:

  • Fare type

  • Timing of cancellation

  • Cruise length and destination

  • Promotional terms

Refundable fares usually incur minimal fees if canceled early, while non-refundable fares may have no cash refund available.

8. Common Reasons for Cancellations

Passengers may request cancellations for reasons such as:

  • Personal emergencies (illness, family issues)

  • Travel disruptions (flight delays, visa issues)

  • Cruise line itinerary changes or cancellations

  • Health or safety concerns

  • Global or local travel restrictions

Each situation may affect eligibility for full refunds, FCC, or onboard credit.

9. Documentation Required

  • Booking confirmation and payment receipts

  • Medical certificates or travel restriction notices if applicable

  • Photos or proof of onboard issues for service-related claims

  • Written communication with onboard Guest Services

Complete documentation ensures smoother processing and increases the likelihood of full compensation.

10. Refunds vs. Future Cruise Credit

Passengers may choose between cash refunds and FCC:

  • Cash refund – For refundable fares or cruise line cancellations

  • FCC – For non-refundable fares or last-minute cancellations

  • FCC may include additional perks like onboard credit or cabin upgrades

  • Choice often depends on passenger preference and flexibility for future cruises

11. Travel Insurance and Cancellations

Travel insurance is highly recommended to cover:

  • Non-refundable fares

  • Unforeseen travel restrictions

  • Medical emergencies

  • Additional expenses such as flights and excursions

Insurance can complement Royal Caribbean’s cancellation policy and recover costs that may not be fully refunded.

12. Tips for Smooth Cancellation

  • Act early – Cancel within the refundable period for maximum recovery

  • Document everything – Medical certificates, travel notices, receipts

  • Communicate clearly – Provide detailed reasons for cancellation

  • Use official channels – Avoid third-party intermediaries if possible

  • Consider FCC – May provide added value for rescheduling

  • Keep records – Maintain copies of emails and confirmations

13. Common Mistakes to Avoid

  • Waiting too long to cancel

  • Not providing documentation

  • Assuming verbal promises guarantee refunds

  • Booking non-refundable or promotional fares without understanding limitations

  • Ignoring travel insurance

14. Royal Caribbean Customer Service

For cancellations, passengers can contact:

  • Phone support – Dedicated cancellation and refund hotline

  • Email support – Submit detailed requests and documentation

  • Travel agent – If booked through a third-party, coordination may be required

Always verify official contact channels to avoid delays or scams.

15. Frequently Asked Questions

Is Royal Caribbean currently allowing cancellations?Yes, cancellations are currently allowed, with terms varying based on fare type, timing, and reason.

Can I get a full refund?

Refundable fares and cruise line-initiated cancellations may qualify for full cash refunds. Non-refundable fares often receive FCC.

How long does a refund take?

Credit card refunds: 7–14 business daysBank transfers: up to 30 daysFCC: immediate

Can I reschedule instead of canceling?

Yes, many passengers choose to reschedule using FCC or deposit for future cruises.

Do I need travel insurance?

It is strongly recommended to cover non-refundable fares or unforeseen disruptions.

16. Conclusion

Royal Caribbean is currently allowing cancellations, but eligibility for full refunds depends on fare type, timing, and reason for cancellation. Refundable fares generally receive full cash refunds if canceled within the allowed period. Non-refundable and promotional fares typically receive Future Cruise Credit or onboard perks.

Passengers can maximize recovery by:

  • Acting promptly

  • Providing documentation

  • Understanding fare rules

  • Considering travel insurance

  • Choosing between cash refunds or FCC based on flexibility

By following the proper steps and using official channels, passengers can ensure a smooth cancellation process while protecting their investment and planning future cruises confidently.

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